Assistant General Manager

Assistant General Manager

Assistant General Manager Ferndale, MI

As an Assistant General Manager at Team Lyders, you'll support daily operations, develop team members, manage financials, and ensure your store's culture, safety, and success. This role prepares you for General Manager responsibilities while driving team and restaurant growth.

Team Lyders operates over 200 Taco Bell locations across the Mid-West, committed to exceptional customer experiences and empowering team members to grow. We foster a positive work culture, value leadership, and strive for operational excellence. Join us to advance your career, make an impact, and grow with a team dedicated to success in the communities we serve!

The Day-to-Day

Build People Capability

• Assist in recruiting, training, and developing top talent.
• Coach and mentor Team Members and Shift Leaders (SL) to achieve performance excellence.
• Foster a positive and inclusive workplace culture, championing Team Lyders' core values.
• Provide performance feedback and help resolve team conflicts.

Deliver a Consistent Customer Experience

• Ensure the restaurant operates within brand and company standards.
• Foster a safe, welcoming environment for employees and customers.
• Oversee operational tasks, including labor scheduling, inventory, and health and safety compliance.
• Handle customer feedback and coach the team on exceeding guest expectations.

Grow the Brand, Sales, and Profits

• Support profit and loss management by maintaining cash controls, inventory, and labor optimization.
• Monitor financial reports and take actions to improve results.
• Maintain restaurant facilities and equipment through preventative maintenance and operational checks.

Is This You?

• High School Diploma or GED minimum.
• 2 years of leadership experience in the QSR or retail environment
• Strong analytical, decision-making, and conflict-resolution skills.
• Excellent communication skills and a proven track record in team building.
• Passion for delivering excellence in food quality, service, cleanliness, and operational speed.
• Proficient in basic business math and computer literacy.
• A dynamic, energetic, and proactive leader who drives results and inspires the team.
• Willingness to work a 50-hour workweek, including evenings, weekends, and extended shifts as required.

Physical Demands

The physical demands listed below represent the requirements necessary to successfully perform the essential functions of this job:

Regularly required to:

• Remain standing for long periods of time.
• Talk and hear, verbally expressing ideas and important instructions.
• Use hands and fingers to handle or feel; type, pick, pinch with fingers, seize, hold, grasp, or turn with hands.
• Perceive attributes of objects and materials, such as size, shape, temperature, or texture, by touch.

Frequently required to:

• Walk about.
• Maintain balance while walking, standing, crouching, or running.
• Reach up and out with hands and arms.
• Lift and push/pull up to 40 pounds over a distance of 20 feet.

Occasionally required to:

• Climb stairs or ladders.
• Twist the upper torso.
• Stand for long periods without a break.
• Stoop, kneel, crouch, and crawl.
• Lift and push/pull up to 50 pounds over a distance of 15 feet.

Work Environment

The employee is regularly exposed to both indoor and outdoor conditions with a moderate noise level. Indoor conditions may also include exposure to heat, cold, water, cleaning chemicals, grease, and oil. Team Lyders Payroll Inc is a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.