Capacity-Building Specialist for ADR Outreach

The Community Mediation Service Corps (CMSC) is an AmeriCorps program administered by the New York State Dispute Resolution Association (NYSDRA) that strengthens Community Dispute Resolution Centers (CDRCs) across New York State through capacity-building service. CMSC members support activities that expand organizational effectiveness, increase community impact, and improve access to conflict resolution services. Service activities may include outreach and community engagement, volunteer recruitment and coordination, case management support, participant services, data and systems improvements, program development, and other initiatives that strengthen the capacity of local organizations to meet community needs. By increasing the capacity of Community Dispute Resolution Centers, CMSC helps expand access to mediation, restorative practices, conflict coaching, family services, youth programs, and other Alternative Dispute Resolution (ADR) services throughout New York State. Members play an important role in helping organizations serve more individuals, families, schools, and communities while strengthening the sustainability of the statewide ADR network. CMSC members receive professional training, mentorship, networking opportunities, and hands-on experience that support their personal and professional growth. Through service, members develop leadership, communication, facilitation, and problem-solving skills while exploring careers in ADR, education, nonprofit leadership, human services, public service, and related fields. By investing in both people and organizations, CMSC develops the next generation of conflict resolution practitioners while creating stronger, more connected, and more resilient communities. Member Duties The Capacity Building Specialist Volunteer supports the delivery of community-based and court-referred conflict resolution services by strengthening NYPI's administrative and operational capacity. The Volunteer assists with client intake, case management support, data entry, and maintaining case records for mediation, restorative processes, and related services. Responsibilities include responding to client emails and phone calls, coordinating participant communications, supporting referral processing, and assisting with scheduling and documentation. The Volunteer may also support outreach and community engagement efforts to increase awareness of conflict resolution services. Through these activities, the Volunteer helps NYPI efficiently manage increasing referrals from Small Claims, Supreme Civil, Surrogate's, and Family Courts while expanding access to high-quality dispute resolution services. Program Benefits Training Education award upon successful completion of service Living Allowance Childcare assistance if eligible Health Coverage Stipend Terms None Service Areas Community Outreach Children/Youth Skills Youth Development Team Work Conflict Resolution General Skills Community Organization Program Type AmeriCorps State / National Program CMSC Capacity Building Specialist at NYPI Program Start/End Date 09/08/2026 - 08/06/2027 Work Schedule Full Time Education level High school diploma/GED Age Requirement Minimum: 17 Maximum: None Program Locations NEW YORK New York City (inc. Long Island CT NJ NY) Languages English Accepting Applications From 09/01/2025 To 12/31/2026 Contact Jessica Lopez 111 John Street New York NY 10038 View phone number on click.appcast.io View email address on click.appcast.io #J-18808-Ljbffr AmeriCorps