IT Support Technician
Career Source Group, LLC
IT Support Technician
We're partnering with a fast-paced, entertainment-focused company seeking a temporary IT Support Technician to join their team during a high-growth period. This is an excellent opportunity for someone who thrives in a hands-on desktop support environment and enjoys supporting technical teams in a collaborative, high-performance setting. What You'll Do: • Support onboarding/offboarding workflows for employees, vendors, and external developers • Provision and manage user accounts, permissions, and group memberships in Active Directory • Build, image, configure, and deploy Windows 11 workstations and peripherals • Support desktop troubleshooting, hardware setup, and basic break/fix issues • Provision/deprovision access to tools such as JIRA, Confluence, and Perforce • Respond to and resolve helpdesk tickets while maintaining detailed documentation • Partner cross-functionally with internal IT teams to escalate and resolve technical issues What We're Looking For: • 1–3+ years of IT Helpdesk/Desktop Support experience • Experience supporting Windows 11 environments and workstation imaging/configuration • Familiarity with Active Directory administration and endpoint provisioning • Experience with tools such as JIRA, Confluence, Perforce, and ManageEngine is highly preferred • Strong troubleshooting, communication, and customer support skills • Organized, detail-oriented, and comfortable working in a fast-paced environment
Vacancy posted 20 hours ago
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