Transition Coordinator Case Management

National Church Residences

# Transition Coordinator Case ManagementApplylocations: Cleveland, Ohiotime type: Full timeposted on: Posted Todayjob requisition id: 20260520-11018# **Job Description:****Purpose**As a Transitions Coordinator you would **work Monday through Friday** (no weekends) playing a vital role in helping adults move from long-term care facilities to home or community-based settings. Following organizational policies, state/federal regulations, and accreditation requirements, this position ensures a smooth, person-centered transition for each consumer, under the general supervision of the Home Choice Manager.**Essential Functions*** Serve as a liaison between healthcare and housing professionals, including service coordinators, discharge planners, and community-based service providers. Maintain knowledge of all service lines: adult day health, personal care/private duty, service coordination, skilled care, and hospice.* Collaborate closely with individual case managers to arrange services that align with each consumer’s preferences and community resources, including physicians, pharmacies, and other essential providers.* Assist individuals in locating housing and obtaining necessary materials and supplies (i.e. social security card, ID, completing applications, etc.)* Support consumers in accessing entitled benefits and resources.* Provide exceptional customer service by addressing questions, concerns, and problems, ensuring daily needs are met.**Non-Essential Functions*** Assist with the completion of consumer workbooks when needed.* Support participants with employment options if interest is indicated.**Expectations*** Maintain a professional, positive demeanor and manage time efficiently. Serve as a role model promoting teamwork and proactive problem-solving.* Ensure all client interactions uphold Client Rights, respect, and dignity. Report complaints, abuse, misappropriation of funds/property, or any corporate compliance issues immediately.* Adhere to all National Church Residences policies, including Employee Information Guide (EIG), facility handbooks, drug-free workplace, safe work practices, and all federal, state, and local regulations.* Perform other duties as assigned.**Qualifications****Education:*** High school diploma or GED required.* Healthcare or social services experience preferred.**Experience:*** Minimum of 1 year in social service delivery with elderly and/or family populations; 2 years' experience preferred.* Knowledge of supportive services and community resources in assigned areas/counties.* Knowledge of housing services in the areas preferred.**Travel:*** This Hybrid role will **travel frequently throughout the week to visit and serve clients across the following counties: Cuyahoga, Lake, Lorain, Medina, Geauga, Erie, Huron, Summit; Portage** and other assigned locations.* This role is paid for travel time and offers reimbursement for mileage.**Licensure:*** Valid driver’s license and compliance with National Church Residences motor vehicle policy is required.**In return, National Church Residences offers an excellent total reward package that includes:*** **Medical & Rx** – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family + Complimented with a **Healthcare Flexible Spending Account** or **Employer funded Health Savings Account** + Includes **Fertility & Family Building Support**, **Weight Management**, and **Chronic Condition Support** + **Parental Leave paid at 100%** for four weeks + **Coverage begins first of the month following your date of hire!*** **Dental** & **Vision** coverage for you and your family with Nationwide providers* **Company provided** **Life & ADD** insurance and **Disability** coverage* **Voluntary benefits** such as **Life & ADD** for you and your family, **Accident Insurance**, **Hospital Indemnity**, **Critical Illness**, and **Pet Coverage*** **Flexible Spending Accounts** for Dependent Care (with company match) and Transportation & Parking* **Well-being Programs** including an enhanced EAP with **mental health and work-life support**, **tobacco cessation**, and **Well-Being Your Way** which offers up to **$1000/year in rewards & reimbursements**!* **3-4-5 Retirement Program** offering **immediate company funding at 3%, increasing up to 5% over time** and an ***additional*company match up to 5%** when you contribute your own funds!* Reimbursement for Tuition expenses* Paid Time Off (**PTO**) and **9 paid Holidays**\*Programs vary depending on Full Time, Part Time or Contingent Status### #LI-TS1**All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.**
J-18808-Ljbffr National Church Residences

Vacancy posted 3 days ago

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