Documentation Specialist

Documentation Specialist

Performs administrative and operational tasks to increase the overall efficiency of a company's daily business operations. Supports functions related to administrative support of Operations, Facilities and Quality Control for assigned location.

Job Functions

• Provide administrative support to operations team to increase the overall efficiency of a company's daily business operation.
• Perform clerical duties including filing, scanning and emailing.
• Review customer test reports & customer cards for accuracy
• Type test customer test reports
• Prepare and email customer quotation at direction of sales team
• Review the test sample entry for accuracy
• Oracle order confirmation and proforma invoice entry
• Provides excellent customer service to clients, and maintains positive interaction with peers and supervisors
• Performs additional office management tasks as directed
• Adheres to internal standards, policies, and procedures

Education and Experience

• Ability to coordinate multiple projects at once.
• Ability to work independently, use time wisely and multi-task.

Knowledge / Skills / Abilites

• Language Skills: English
• Mathematical Skills: Intermediate
• Reasoning Skills/Abilities: Intermediate
• Computer Skills: Proficiency with Microsoft Office applications, including Outlook, Word and Excel.
• Strong attention to detail and organizational and interpersonal skills

Pay Range: $20.00-$23.00/ hour

Compensation

The expected salary for this position is $20.00 to $23.00 per hour. This range represents the minimum and maximum base salary we reasonably expect to pay for this role. Actual compensation within the range will depend on skills, experience, and qualifications.

Our Benefits

We care about your total well-being and will support you with the following, subject to your location and role.

• Health: Medical, dental and vision insurance, life insurance, employee assistance programs.
• Wealth: In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment).
• Happiness:
  • Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program
  • Work-Life Balance: Paid-time off and family leave

In compliance with applicable state and local pay transparency laws, we provide clear and equitable compensation information for all applicants.

Position anticipated to close November 30, 2026.

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.