Guest Service Agent
Plazahotelelpaso
Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. #J-18808-Ljbffr Plazahotelelpaso
- ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...SuggestedDaily paidFull timePart timeImmediate startShift work
HHM Hotels
Boston, MA18 days ago - ...Values: Make Hard Things Look Easy Do The Right Thing We Can Help Friendly & Fun We are looking for a friendly and reliable Guest Service Agent to join our team to provide our vacation owners and guests with outstanding service. As a Guest Service Agent, you will:...SuggestedNight shiftWeekend workAfternoon shift
- ...bars, Allston is a hub for the inventive spirit and energy that has made Boston an international destination. Overview The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check‑in, throughout their stay,...SuggestedHourly payPermanent employmentTemporary workWorldwideFlexible hoursShift work
$26 - $28 per hour
## Guest Service AgentApplylocations: Royal Sonesta Cambridge, MAtime type: Full timeposted on: Posted Todayjob requisition id: R-0073106*... ...countries and counting.**Job Description Summary**The Guest Services Agent (GSA) is responsible for consistently delivering results that...SuggestedTemporary workSeasonal workWork at officeLocal areaShift workWeekend workDay shiftAfternoon shift$21.86 per hour
Guest Services Agent As a Guest Services Agent at The Arcadian Hotel Brookline, you will provide a memorable first impression for guests and assist them throughout their stay. Responsibilities Help guests discover their “Wanderlust” experience. Provide exceptional customer...SuggestedHourly payShift work- ...Join the team at Holiday Inn Boston Cambridge Area as a Hotel Guest Service Agent in Somerville, MA. As a Guest Service Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a welcoming and comfortable stay. Your friendly...Bi-weekly payHourly payLocal areaWeekend workDay shiftAfternoon shift
Hilton Mystic
Somerville, MA54 minutes ago $32.85 per hour
...team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with... ...preferred.* 2 Years in a front desk role or 2 years’ luxury customer service experience necessary.* Requires reading, writing and oral...Hourly payPart timeShift workNight shiftWeekend work- A family-owned hospitality firm in the Mount Washington Valley is seeking a Guest Service Agent to deliver outstanding service to vacation owners and guests. Responsibilities include check-in/check-out, maintaining a welcoming environment, and promptly addressing guest...Weekend workAfternoon shift
$19 per hour
Guest Service Agent - Holiday Inn Boston Cambridge Area, Somerville, MA Description of the role: The Guest Service Agent at Holiday Inn Boston Cambridge Area in Somerville, MA is responsible for providing exceptional customer service to guests and ensuring their satisfaction...Bi-weekly payHourly payLocal areaShift workAfternoon shift- ...passionate, driven, and ready to thrive, we’d love to have you on our team. Apply today and build a career that inspires you! The guest service rep maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales,...Temporary workWork experience placementLocal area
Harvard Square Hotel
Cambridge, MA17 days ago - ...This position contributes to Au Bon Pain's success by ensuring ABP guest service and café standards are met and exceeded. Hourly team members accomplish this by consistently exceeding our guest's expectations, providing delicious food and engaging service in an energized...Hourly pay
Au Bon Pain Careers
Boston, MA4 days ago $31.42 per hour
...Additional Information Job Number 26072469 Job Category Rooms & Guest Services Operations Location 401 D St, Boston, Massachusetts, United States, 02210 VIEW ON MAP ( Schedule Full Time Located Remotely? N Position Type Non-Management Pay Range...Hourly payFull timeLocal areaRemote workShift workMarriott
Boston, MA2 days ago- ...enthusiastic individuals for a part-time position welcoming cruise guests at the Port of Boston. This fun, fast-paced role involves... ...travelers, and assisting with luggage. Applicants should have customer service experience and a high school diploma. Must possess strong...Part timeWeekend work
$20 per hour
...company in Boston is seeking individuals for a part-time position welcoming cruise guests. The role involves assisting with check-in, guiding guests in terminals, and providing customer service in a fast-paced environment. Requires a high school diploma, good communication...Extra incomePart timeWeekend work- Highgate is seeking a Front Office Agent for La Quinta Boston in Somerville, MA. The role involves providing excellent service during check-ins, managing guest inquiries, and maintaining hotel standards. Candidates should possess a high school diploma, experience in hospitality...
$24.4 per hour
Guest Services Agent Department: Front Desk Location: Boston, MA Salary: $24.4 - $24.4 Per Hour Employee Type: Part Time To quick apply to this position, text SP4177 to (***) ***-**** Staypineapple is a brand of upscale, award-winning boutique...Hourly payPart timeWork at officeFlexible hours$30.74 - $31.74 per hour
...Compensation: $30.74 to $31.74 per hour Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager...Hourly payDaily paidFull timePart timeImmediate startShift work$50.51k
...a Lobby Ambassador for its operations in Boston, MA. This role is pivotal in delivering exceptional service and ensuring a welcoming environment for clients and guests. Responsibilities include welcoming visitors, assisting with inquiries, and collaborating with teams...- ISS Facility Services - North America is seeking a Reception & Guest Services team member in Boston, MA. This role demands a professional who can welcome visitors with a positive demeanor and ensure they receive prompt assistance. The ideal candidate will have a strong...
- Pineapple Hospitality is seeking a cheerful and outgoing GUEST SERVICES AGENT in Boston, Massachusetts. This role involves ensuring exceptional customer service from arrival to departure, completing front desk duties, and assisting guests with their needs. Candidates should...
$18 per hour
Job Description We are seeking a friendly, customer service focused Guest Service Agent to join our team at Comfort Inn Dedham. This is a Full Time position located in Dedham, MA. In this position you will be responsible for guest registration, making reservations, and...Hourly payFull timeTemporary workWork experience placementLocal areaFlexible hoursShift workWeekend work$18 per hour
...position located in Scarborough, ME. As a Housekeeper you will be responsible for the cleanliness of guest rooms and hotel public sp... Hotel Front Desk Agent/Guest Service Agent $18.00 / Hour Job Description We are seeking a friendly, customer service focused Guest...Full timePart timeSeasonal workNight shift- BENCHMARK is seeking a Guest Services Agent at The Arcadian Hotel Brookline to provide an exceptional first impression for guests. You will assist guests throughout their stay, ensuring a memorable experience by taking sincere interest in their needs. The ideal candidate...Shift workWeekend work
- ..., New Hampshire, is seeking a Front Desk Agent to deliver a five-star welcome and departure... ...experience. The role includes processing guest check-ins and check-outs, addressing... ...pressure. Join us in providing exceptional service at this historic resort, surrounded by scenic...
- ...Incorporated is seeking a Lobby Ambassador responsible for delivering exceptional guest experiences. This role entails welcoming visitors, managing their needs, and facilitating seamless customer service through proactive communication. The ideal candidate has a high school...
- Dormont Manufacturing Co in Boston, MA is seeking a Phone Ambassador to engage with guests, manage inquiries, and maintain a welcoming environment. Ideal candidates will possess strong communication skills and the ability to multitask. The role involves answering a busy...
- ...Desk Associate to be the primary point of contact for members and guests. This role involves greeting visitors, supporting Community... ...exceptional interpersonal skills, and be comfortable promoting WeWork services. The position requires multitasking and a commitment to...
- ...OPERATIONS INC is hiring a Meet & Greet Agent at Boston Logan International Airport. This... ...individuals to welcome cruise guests and assist with shore-side operations. Responsibilities... .... Ideal candidates should have customer service experience and be able to work flexible...Part timeFlexible hours
- A local zoological organization in Boston is seeking a Receptionist to greet guests, answer calls, and manage reservations for both Franklin Park Zoo and Stone Zoo. The ideal candidate has a high school diploma, three years of front desk experience, and proficiency in...Work at officeLocal areaWeekend work
$40k - $75k
Medium is seeking detail-oriented customer-focused individuals to assist clients in hotel reservations and vacation planning. This fully remote opportunity offers flexibility in the travel industry with comprehensive training provided. Key responsibilities include booking...Remote job
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