Program Manager 1

Program Manager 1 We are hiring for a Program Manager 1 in the Intellectual and Developmental Disabilities (IDD) Services to oversee delivery of services and integration of individual care plans. Type Regular DUTIES AND RESPONSIBILITIES Program Oversight Manage and oversee the delivery of services to individuals and integration of their individual care plans. Monitor and evaluate care plans to adjust and implement improvements as needed. Spend time in the homes ensuring all established requirements are met for case plans, case reviews, home visits, and supervision plans to maintain excellent consumer care. Complete consistent review of data in the billing system to ensure timely documentation of service delivery notes. Review program documentation for accuracy so that billing of services rendered can be submitted for reimbursement. Respond to all crisis calls on caseload, during work hours whether in the home, community, or day program. Monitor staffing hours at group homes, ensuring staffing is within budget and matches funding levels. Compliance and Reporting Ensure all services comply with applicable federal, state and agency statutes, administrative codes, policies, and procedures. Prepare and submit required reports and documentation in a timely manner. Accurate and timely completion of Critical/Reportable Incident Reports according to state mandates and submitted within required timeframes. Ensure that the state‑mandated home visits are completed, and any additional if warranted, to maintain optimum quality of service delivery. Observe and maintain confidentiality as mandated in HIPAA regulations. Individual Support Participate in on‑call rotation determined by unit needs. Participate in Individual Service Plan (ISP) meetings for supported individuals on assigned caseload making service‑related recommendations as needed and maintaining a person‑centered approach. Advocate for individuals' rights and ensure they receive appropriate services. Coordinate with healthcare providers, therapists, support coordinators, and other members of the circle of support team to deliver comprehensive support for persons on your caseload. Participate actively in Human Rights Committee. Community Engagement Foster relationships with community partners and stakeholders. Promote community integration and inclusion for individuals with IDD. Maintain optimum communication with providers, stakeholders and referring agencies. Attend and participate in community and state meetings as needed. Collaborate with ISC’s, Conservators/Family Members, Therapists, and members of the clinical management team. Other duties as assigned. SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities. MINIMUM QUALIFICATIONS A minimum of 18 years of age required. High school diploma or equivalent, required. Bachelor's degree preferred. Experience working directly with individuals with developmental disabilities preferred. Ability to work independently and as part of a team. Valid driver's license and reliable transportation required. PHYSICAL DEMANDS AND WORK ENVIRONMENT Regularly required to lift 20 lbs. Must be able to lift a minimum of 30 lbs. Must be able to pull a minimum of 20 lbs. Must be able to squat, kneel, crawl, crouch, climb, and stoop. Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls. Required to regularly stand and walk. Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing, and lifting. Vision requirements include close vision, distance vision, and peripheral vision. Must be able to talk and hear. Pre‑employment screening Complete criminal background. Name checked in the registries (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities). Drug testing. Education verification and other credentialing based on position requirements. Proof of employment history or references (if required). Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. Benefits to Employees Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday! Employee perks and discount program: to help you save money! Paid Time Off (full‑time employees only) Health/Insurance (full‑time employees only) 401(k) retirement savings program. Wellbeing Programs: Physical, Emotional and Financial. Chronic Disease management programs for hypertension and diabetes (for qualifying employees). Training: Free CPR, first aid, and job‑specific training opportunities. Contract/contingent workers and interns do not qualify for any of the above benefits. EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. #J-18808-Ljbffr