In-Room Dining Server (Part Time) - Pendry Chicago

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. At Pendry Chicago, it’s all because of YOU! Imagine turning your passion and talent into a fulfilling career. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting moments for our guests. Responsibilities Ensure food and beverages are served in a professional and timely manner. Assist guests with menu selections, providing recommendations and answering questions about ingredients, preparation methods, and dietary restrictions. Take food and beverage orders accurately and efficiently, ensuring special requests or modifications are recorded and communicated to the kitchen staff. Anticipate guest needs throughout the meal service, such as refilling drinks, clearing empty plates, and offering dessert or coffee options. Check in with guests periodically to ensure satisfaction with their meals and address any concerns or issues promptly. Promote menu items, specials, and promotions to guests, using suggestive selling techniques to increase sales and enhance the dining experience. Adhere to all cleaning and safety standards. Attend daily pre‑shift meeting. Consistently follow the food & beverage sequence of service with the utmost attention to detail. Deliver on guests’ expectations and have the desire to create WOW moments. Perform additional duties as assigned that may be outside the normal scope of duties, based on business needs. Qualifications Passionate about spirits, wine, and food. Personable and enjoy engaging with guests. Open to learning, developing, and growing personally and helping others do the same. Trustworthy and has integrity. Ability to work a flexible schedule, including weekends and holidays. Ability to collaborate in a team environment. Basic communication skills. At least one year of experience in food and beverage operations (a plus). Prior micros or other systems experience (a plus). Luxury hotel experience (a plus). Benefits Pay range: $12.62 hourly (base hourly range exclusive of incentive pay). Free meals. Free uniforms and cleaning supplies. Ongoing community outreach events. Hotel discounts. Associates’ events throughout the year. Healthcare benefits. 401(k) retirement plan with company matching. Paid Time Off (Sick Time). Physical Requirements Ability to stand and exercise mobility for extended periods of time during scheduled shift. Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift. Ability to push and pull food‑serving equipment and carts weighing up to 200 pounds on a semi‑regular basis. In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing. For more information about benefits and the application process, please inquire directly with the People Department. #J-18808-Ljbffr Montage International