PT Sales Associate

Job Details Location: Gurnee, IL 60031. Position: Part Time. Education Level: High School. Salary: $16.60 – $18.43 per hour. Travel: Up to 25%. Shift: Any. Category: Retail. Responsibilities Actively engage with customers using Lovesac selling techniques. Achieve personal sales goals and key performance indicators. Provide attentive service to all customers and build customer loyalty. Demonstrate a strong understanding of product knowledge and effectively demo, assist, and educate customers. Guide the customer from first interest to purchase focusing on managing quotes, closing the sale, and maintaining relationships. Conduct customer outreach using company provided tools and communication methods. Quickly identify and resolve customer issues, ensuring a positive shopping experience. Maintain a welcoming and visually appealing store by following visual merchandising standards. Oversee store operations including opening & closing the store, inventory, exchanges, marketing, promotions and ensure they are followed to company standards. Utilize company tools, sales data and reports to prioritize tasks and support daily operations. Follow company policies and procedures, ensuring standards, minimizing risks, and maintaining safety at the store. Meet or exceed individual sales goals and key performance indicators. Perform other duties as assigned by Management. Qualifications 18 years of age or older. High‑School Diploma or equivalent. Minimum of 1 year of experience in a retail or customer service role. Able to work flexible hours including evenings, weekends and holidays. Able to effectively utilize technology for sales and customer support including demonstrating products, assisting customers and utilizing internal CRM systems to enhance customer experience and drive future outreach. Support Lovesac's omni‑channel customer experience by being flexible and able to assist in‑person at your home store, local stores and third‑party vendors, as well as remote customer service shifts. Must be able to travel, as required by the Company in its sole discretion, to local stores, third‑party vendors and for occasional meetings using various forms of transportation. Demonstrate excellent judgment, integrity, and trustworthiness in managing financial transactions, handling sensitive business and customer data, customer privacy and ensuring the comfort and safety of persons and property. Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner. Must be able to move objects (including medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position‑to‑position or be able to assemble furniture while working on the selling floor. This position routinely requires the following actions; bending, twisting, kneeling, reaching, standing, stooping, walking, crawling, climbing. Values Top Ambition We All Win Together Conscious Operations Do Less and Do Best Love Matters Willing to Sweep Floors Grit Positive Self‑Aware Self‑Starting Insatiable Learners Transparency Customer‑Centric Core Competencies Builds Customer Centricity Drives Remark‑able Results Collaborates Effectively Makes Good Decisions Demonstrates Self‑Awareness Benefits Competitive Hourly Wage Quarterly Sales Bonus Payout Flexible Hours and remote shifts Paid Time Off & Holiday Pay 401K Matching Contribution Health Plan Discount Employee Assistance Program Financial Wellness Tools Associate Discounts Pet Insurance Associates will be eligible to receive up to 26 hours of paid time off within our fiscal calendar year. They will be paid 1 1/2 times their regular rate for any hours worked over 40 hours in a work week. In addition, they will be eligible to receive 1 1/2 times their regular rate for any hours worked on company recognized holidays. Eligibility and terms for all benefits listed are as outlined in Lovesac’s policy and plan documents. Equal Opportunity Employer Lovesac is an Equal Opportunity Employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, national origin, ethnicity, religion, sex, sexual orientation, gender (including gender‑related identity, gender nonconformity, or status as a transgender or transsexual individual),, pregnancy, age, national origin, marital status, physical or mental disability, military status, genetic information or any other characteristic protected by applicable law. Lovesac is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at View email address on click.appcast.io. #J-18808-Ljbffr Lovesac Company