Logistics Coordinator

This position is responsible for delivering exceptional customer service, coordinating logistics, and providing sales support .

Ability to speak Spanish or Portuguese is desired.

ESSENTIAL JOB DUTIES:

• Receive, process, and enter customer orders into internal control software (i.e. SAP/MOCA)
• Issue invoices
• Assist customers with issues, answer questions, and resolve problems in a timely manner
• Maintain business relationships with customers and suppliers/vendors
• Track shipments, perform traces as requested/needed and update relevant parties
• Monitor customer ordering patterns and follow up with Management on irregularities or missed orders
• Follow up on or assist in post-customer billing and accounting issues and/or procedures

Performs Logistics Functions

• Verify incoming and outgoing shipments
• Inspect and ensure the accuracy of all logistics-related documents
• Process relevant and necessary paperwork for import/export of countries (BL, Commercial, Inv, etc.)
• Place orders with suppliers as requested
• Arrange transportation relevant to distribution and shipping
• Obtain rates, shipping schedules, and vessel space
• Check and compare all freight charges for accuracy and competitiveness, filing claims on overcharges
• Process payments, prepare receipts, and initiate billing procedures
• File insurance claims
• Perform any other logistics functions as necessary

Provide Sales Support

• Monitor credit limits on each sale
• Liaise between sales staff and customers
• Perform any other sales support functions as necessary

Performs Inventory Control Functions

• Monitor invoices and orders
• Ensure that appropriate inventory levels are maintained by other sales support staff
• Track and expedite inventory for delivery as needed
• Organize inventory
• Report any inventory discrepancy to Management in a timely manner

MINIMUM EDUCATION REQUIREMENTS:

• Associate`s degree

MINIMUM EXPERIENCE AND CAPABILITY REQUIREMENTS:

• 3 to 5 years of related logistics/customer service/sales support experience
• Excellent written and verbal communication skills
• Highly efficient time management skills and ability to prioritize tasks
• Strong capability to multitask and finish assigned projects before deadlines are due
• Strong attention to detail and excellent follow-up skills
• Proficient in Microsoft Office, including Word, Excel, Outlook
• Self-motivated and effective in a team setting and individually
• Ability to work in a multi-cultural business environment

Noor Group and it's client are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.”

Physical Requirements:

This position requires the ability to perform the essential functions of the role, which may include standing for extended periods, bending, reaching, and lifting up to 10 pounds on an occasional basis, with or without reasonable accommodation. Physical demands may vary depending on assignment and client-site requirements