Lead Director, Asset Management Services - Americas

Lead Director, Asset Management Services - Americas

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Commercial Real Estate industry (CRE) is at an inflection point driven by several disruptive macroeconomic factors including on-going market volatility, changing demographics, rapid evolution in technology and data analytics and the implications of ESG regulations. These factors are contributing to increased complexity and cost for owners, managers and occupiers of real estate assets. Investors are requiring faster, data-driven insight, consistent reporting and an integrated view of risk, return and operational performance. JLL is evolving its Strategic Value Advisory approach to key clients by drawing together current complementary skill sets into a newly formed team focused on Portfolio & Asset Advisory within the Value & Risk Advisory group. The team will deliver advice to clients alongside the Valuations business through three Advisory service pillars – Investor, Credit and Asset (including Asset Management Services). The Strategic Value Advisory offer is powered by JLL's market-leading "quants-driven" approach, combining proprietary analytics, predictive modelling, and execution capability to deliver measurable asset and portfolio performance for clients and compelling commercial outcomes for JLL. Within JLL Asset Management Services, we are reimagining how outsourced Asset Management is conceived and executed: building a data-enabled, capital-aware and globally consistent platform that connects real estate operations directly to investment strategy in a streamlined and scalable way. The Asset Management Services offer combines established strategic Asset Management expertise with JLL's "quants-driven" approach to optimize asset-level performance and operational efficiency for clients.

The Role The Lead Director, Asset Management Services - Americas will be the regional business leader for this platform, responsible for implementing the global model, driving commercial growth and establishing JLL's Asset Management Services capability in the Americas. The Lead Director will translate global strategy into localized execution for U.S. and Canadian markets, working collaboratively with global Strategic Value Advisory leadership to build momentum, shape market presence and strengthen JLL's reputation as a trusted strategic partner to investors. Joining the Asset Management Services business at this stage presents an opportunity to help shape how JLL's data-enabled Asset Management offering takes root and grows regionally. This is a strategic growth appointment, suited to a confident, credible professional who combines investment understanding with the influence and drive to open markets and earn trust at senior levels. Internally, the individual needs to build scalable and consistent partnerships across JLL's business lines to deliver holistic solutions for clients while setting the standard for global alignment and delivery excellence. The role is ideal for an Americas based Real Estate Investment professional who is excited about the prospect of contributing to a growing platform within a global firm.

Core Purpose To activate and grow JLL's Asset Management Services platform in the Americas – converting a global vision into commercial success through strategic leadership, market presence, client engagement and cross-regional collaboration.

Key Responsibilities:

• Strategic & Commercial Leadership
• Shape and accelerate the Americas Asset Management Services business, focusing on strategic growth, market presence and long-term commercial sustainability.
• Engage JLL Executive Leadership and Capital Markets heads to align priorities, originate opportunities and integrate the Asset Management Services capabilities into client strategies.
• Represent Asset Management Services in senior client and leadership forums, positioning JLL as the advisor of choice for complex portfolio and asset challenges.
• Translate global strategy and JLL's differentiated offer into a clear Americas growth plan with measurable outcomes.
• Lead the Americas Asset Management Services team with a creative and curious mind-set.
• Global & Cross-Enterprise Collaboration
• Work as an integral part of JLL's global Asset Management Services leadership cohort, regularly sharing learning, insight and best practice and the Americas perspective.
• Build constructive partnerships with leaders across the JLL Americas Property Management, Leasing Advisory and Capital Markets business lines.
• Foster a culture of "One JLL" collaboration, balancing enterprise teamwork with responsibility for building and owning the Asset Management Services business line.
• Represent Asset Management Services in cross-line Americas executive forums, connecting the platform to broader JLL initiatives and client solutions.
• Implementation & Market Adaption
• Implement the newly defined data-driven and AI-enabled Asset Management Services global operating framework across the U.S. and Canadian markets ensuring scalability as the business expands.
• Lead the adoption of automation and visualization tools to drive productivity, transparency and JLL's differentiated offer within the region.
• Localize governance, performance and client engagement standards for regional regulatory and market realities.
• Support the JLL Asset Management Services and SVA leadership in refining the operating model through continuous feedback and operational insight.
• Build the Platform & Market Presence
• Support business development initiatives in partnership with the SVA leadership and other stakeholders across the Capital Markets Group.
• Help define and communicate JLL's differentiated value proposition for investor and occupier clients in Asset Management for the Americas.
• Establish and implement foundational processes, reporting templates and client delivery protocols for early-stage but scalable growth.
• Client & Value Creation
• Lead strategic portfolio discussions with clients, connecting operational drivers, leasing and capital strategy to deliver measurable value creation.
• Leverage real-time performance analysis and scenario planning, supported by the JLL "quants-driven" approach to identify opportunities for value creation, repositioning and/or efficiency gains.
• Champion a "value-add" mindset – balancing data insight, innovation and practical execution to maximize asset and portfolio performance.
• Integrate leasing and market intelligence to optimize asset strategies and strengthen client outcomes.
• Grow Team Capability and Culture
• Build a small, agile Americas Asset Management Services team: recruiting, mentoring and energizing colleagues as the business scales.
• Cultivate a performance-driven, client-first and innovative culture aligned with One JLL values of collaboration, transparency, integrity and inclusivity.

Candidate Profile Mindset Strategic thinker with investor credibility and strong commercial instinct. Proven strategic and execution-minded professional motivated by building something different rather than maintaining legacy structures. Capable of engaging senior executives across JLL and external clients with authority and collaboration. Comfortable with ambiguity and able to move with pace, clarity and confidence.

Experience 12 - 15 years+ of relevant experience in asset management, portfolio management, investment, capital markets or real estate advisory. Exposure to investment decision-making, portfolio optimization or performance analytics – experience may come from client-side, advisory or institutional contexts. Demonstrated success in business growth, client origination and platform expansion. Comfortable working in matrix organizations or multi-stakeholder environments where collaboration and adaptability are critical.

Technical & Analytical Skills Deep understanding of capital structures, market drivers, leasing performance and valuation metrics. Strong financial and analytical understanding; ability to translate data into action Proficiency with analytics platforms and data visualization tools.

Leadership & Cultural Fit Collaborative, confident and authentic. Embodies JLL's One Team culture – ethical, inclusive, transparent and pragmatic. Builds trust quickly with cross-functional partners and communicates with clarity and precision. Driven to implement transformation with conviction.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

157,000.00 – 190,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Chicago, IL

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay