Global Client Care Leader — Luxury Jewelry
Foundrae
Foundrae in New York, NY seeks a Manager, Client Care to lead a team of two Supervisors and three Specialists, driving a seamless and elevated client experience across phone, email, chat and social channels. Reporting to the Director, Client Care, you will coach the team, train staff, and oversee scheduling, payroll, commissions and time-off while ensuring policy compliance and KPI attainment in a luxury jewelry context. #J-18808-Ljbffr Foundrae
- ...detailed and technically intricate Client Estimate Forms ensuring Jewelry New Sale Alterations (NSA) and Client... ...procedures while meeting agreed upon global delivery dates. This necessitates... ...and client services required; Luxury Retail preferred, jewelry expertise...LuxuryFull timeWork at office
- ...charismatic, driven, and analytical client advisor to own our global client base— advising... ...engagement rings and fine jewelry, and managing our eCommerce... ...clarity, confidence, and care, regardless of time zone... ...or advisory role—whether in luxury (jewelry, fashion, watches)...LuxuryPart timeRemote work
$28 - $35 per hour
Job Title: Client Advisor - Jewelry Reports to: Jewelry Manager/Store Director Division: Retail Overview: The Client Advisor-Jewelry will act as... ...have a passion for fine jewelry, art and culture, be a global thinker who is ready to drive the jewelry business. Essential...LuxuryHourly payLocal areaImmediate startFlexible hoursShift work- Talantir in New York is seeking a Global CRM Manager to shape and execute a refined 360° client relationship strategy across... ...Marketing, Events, and regional leaders to drive coherent programs and elevate... ...to deliver consistent luxury client experiences and measurable...Luxury
- ...seeks a Full-Time Retail Sales Associate to deliver an elevated luxury client experience, build lasting relationships, and drive store sales... ...brings experience in luxury retail, a passion for fine jewelry, and a confident, client-focused approach. You will guide clients...LuxuryFull timeWeekend workAfternoon shift
- FoundRae is seeking a Senior Jewelry Stylist to act as a brand ambassador, delivering exceptional client service and building long-term client relationships through luxury jewelry pieces. You will communicate the brand aesthetic, guide clients through product knowledge...Luxury
- Summary The High Jewelry Client Coordinator supports North American retail teams in developing high-end clientele. The role assists with client... .... Jewelry industry experience is preferred; interest in luxury products, fashion, arts, and travel is an asset. Strong computer...LuxuryTemporary workLocal area
$80k - $100k
...Collection is more than jewelry. The pieces are modern... ...FOR: Manager, Client Care (Reports to Director,... ...and cross-functional leaders to translate strategy... ...Care team to ensure our global client care hours operate... ...management/leadership - luxury or fine jewelry experience...LuxuryFull time$50k - $65k
...At Avi & Co., we set the benchmark for excellence in the luxury watch and jewelry industry. Known for delivering exceptional timepieces from... ...information about the products and services to our prospective clients. Answer client questions and suggestively sell products...LuxuryOdd jobWork at officeFlexible hoursShift work- Senior Client Advisor / Jewelry Stylist - NYC Flagship Full‑Time | NYC Flagship We’re seeking polished, relationship‑driven Senior Client Advisors... ...Minimum 2 years of experience in contemporary or luxury brand retail sales Fine jewelry experience highly preferred...LuxuryFull timeFlexible hours
- LVMH Group is hiring a Client Advisor in New York City to represent Tiffany & Co., delivering outstanding service to clients. The ideal candidate will have experience in luxury retail, a proven sales track record, and the ability to build client loyalty. This role involves...Luxury
$110k - $130k
...New York, NY — Madison Avenue On Site Private Client Manager A global high-jewelry house is seeking a Private Client Manager to build and grow... ...hands-on individual contributor role for an accomplished luxury seller with demonstrated experience clienteling to a...LuxuryFull time- ...DHARM INTERNATIONAL is a leading global manufacturer and supplier of polished... ...Sightholder , we serve leading jewelry and watch manufacturers, retailers, luxury brands, and independent jewelers... ...ability to travel regularly to meet clients and develop new business ~...LuxuryFull timeWorldwide
$23 - $25 per hour
...Client Overview Our client, a leading global luxury auction and fine art organization, is seeking a Seasonal Jewelry & Watches Logistics Assistant to support their Registrar team during peak... ..., professionalism, discretion, and care. Responsibilities Of The Seasonal...LuxuryHourly payFull timeSeasonal workImmediate startMonday to Friday$20 - $26 per hour
A global luxury brand seeks an Operations Associate in New York City. This crucial role involves processing repair orders and managing shipments with a focus on accuracy and efficiency. Candidates should have at least 2 years of operational experience and strong skills...LuxuryFlexible hours$30.6 - $41.4 per hour
...exceptional pieces to inspiring clients to express and celebrate the... ...resource for all domestic and global clients visiting The Landmark.... ...dining, and New York culture. Luxury Client Service Offer luxury... ...to creating a more inclusive jewelry industry that empowers people...LuxuryFull timeRemote work$190k - $230k
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories... ...the diversity of our clients and our communities.About the... ...commercial priorities.Collaborate with Global Supply Chain teams in Switzerland...LuxuryPermanent employmentFull timeSeasonal work- Brobston Group LLC in New York seeks a Client Care Assistant Manager to oversee the aftercare and repair journey, focusing on workshop operations, logistics, and cross-functional communication. Based in Long Island City, you will report to the Senior Client Care Manager...Luxury
$100k - $105k
...world’s leading news organisations, globally recognised for its authority,... ...to the US Head of Revenue, Luxury & Consumer, the Account Manager, Watches & Jewelry will play a key role within the... ...insight-led solutions that address clients’ business objectives and drive sustainable...LuxuryWork at officeRemote workWorldwideFlexible hours$21 - $28 per hour
...exceptional pieces to inspiring clients to express and... ...unparalleled standards of luxury service that define... ...Experience in client care, client service, or client... ...success role within the jewelry or luxury retail sector... ...benefits, including global benefits like adoption...LuxuryWork at office$26.35 - $35.65 per hour
Client Experience Coordinator - The Landmark, NYC The Tiffany Client... ...resource for all domestic and global clients visiting New York City... ...of client service Offers luxury services direct to clients, VIC... ...s most prestigious houses for jewelry and accessories. Love has been...LuxuryLocal areaFlexible hours$60k - $75k
...ownership of exceptional art and luxury objects through auctions,... ...leading technology platform and a global network of specialists... ...Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits and... ...York City. THE ROLE Sotheby’s Client Strategy team develops and implements...LuxuryLocal area- The Private Client Coordinator will support Bulgari’s High Jewelry portfolios by providing the operational and organizational... ...an exceptionally demanding UHNW global client base. This role ensures... ...gifting items VIP Client Experience & Luxury Discretion Delivering Bulgari-...LuxuryShift work
- ...ROEN is a New York–based fine jewelry house rooted in master craftsmanship... ...of those moments deserves a client experience as considered as... ...commission, to after-sales care once a piece is delivered. This... ...similarly relationship-driven role — luxury or bridal experience a strong...LuxuryPart time
- ...I run Spectra Fine Jewelry on 47th Street — vintage Cartier, Van Cleef, Bulgari, fancy-color diamonds, ultra high-end jewelry. Real pieces, real clients. I’m hiring one person, and the role is three things at once. If you only want one of them, don’t apply. Modeling...LuxuryFull time
- ...welcoming retail environment, and assisting with client service and administrative... ...presentable retail environment. Ensure jewelry displays, showcases, and client areas are... ...procedures and work independently. Interest in fine jewelry and luxury retail preferred....LuxuryFull time
- About the role and team:TikTok's Global Business Solutions (GBS) team is at the forefront of driving advertising innovation, offering... ...building relationships with key enterprise accounts and helping clients drive business results on TikTok through product consultation,...Luxury
- Saks Fifth Avenue, a leader in luxury fashion, seeks a Jewelry Sales Associate who delivers outstanding customer service, builds long-lasting client relationships, and increases sales across our jewelry brands. You will execute selling behaviors, meet and exceed sales plans...Luxury
- Karla Otto, a globally recognized fashion PR agency, seeks a Director of Fashion Communications for its New York office. The role leads luxury fashion PR strategies, builds client relationships, and oversees campaigns and high-profile events. The position emphasizes mentorship...LuxuryWork at office
- Luxury Fashion Embroidery & Client Development Manager New York City | Full-Time A rare opportunity for a fashion-focused professional... ..., shape exceptional product development, and help grow a global luxury embroidery business in New York. This...LuxuryFull time
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