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Global Client Care Leader — Luxury Jewelry

Foundrae

Foundrae in New York, NY seeks a Manager, Client Care to lead a team of two Supervisors and three Specialists, driving a seamless and elevated client experience across phone, email, chat and social channels. Reporting to the Director, Client Care, you will coach the team, train staff, and oversee scheduling, payroll, commissions and time-off while ensuring policy compliance and KPI attainment in a luxury jewelry context. #J-18808-Ljbffr Foundrae

Vacancy posted 2 days ago
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