Account Support Coordinator

Account Support Coordinator

Unity. Loyalty. Advancement. Charity. It's what drives United Legwear & Apparel Co. to be the best global designer, manufacturer, and distributor of legwear, bodywear, apparel, and accessories. Founded in 1998 by Isaac E. Ash to make the very best legwear on the market, ULAC is an industry leader offering a full range of products for babies, kids, teens, and adults. We strive to sell our products at affordable prices for families. Hard work and exponential growth year on year has transformed ULAC into a global apparel and accessories company.

Our goal to deliver superior products that ensure superior customer satisfaction is made possible by our team of dedicated professionals who work together to make the company the best in business. Our manufacturing, distribution, and logistics division produces the highest quality products at the best possible prices without cutting corners. Integrity of goods is key, so compliance and quality assurance are top priorities, along with meeting every delivery datewhether shipping across the state or around the world.

We strive to foster an inclusive company culture that stands united to accomplish our mission. We are loyal to our people, supporting their development and ability to achieve excellence. We believe that when people bring their personal best to work each day, it leads to success, advancement, and upward mobility for all. We believe every individual has two hands: one to help themself, and one to help others. We pride ourselves in our value of charity and the commitments we make to help people in need. ULAC supports organizations that help those compromised by sickness, poverty, natural disasters, socioeconomic inequality, and other dire circumstances.

If you share our vision of delivering superior products in a culture of growth, excellence, and caring, then we want to hear from you!

Key Responsibilities (Including but not limited to):

• Collaborate with sales to maintain a clean and accurate open order file.
• Communicate daily with sales, order management, and various operations departments to efficiently and accurately process, allocate and ship all customer orders based on specific retailer requirements.
• Resolve sales and operational inquiries/concerns professionally and in a timely manner.
• Maintain consistent contact with sales and operations teams regarding discrepancies, missing or incorrect order information, shortages, back in stock dates, etc.
• Maintain working knowledge of account logistics and retailer requirements.
• Contribute positively to team dynamic and manage up where necessary.
• Perform any other duties as assigned in support of the company needs and operations.

Qualifications For Success:

• High School diploma and 2 years' experience in sales support, account management, or a related role within the apparel industry or equivalent combination of education and experience.
• Proficiency in wholesale operations, import processes and distribution.
• Excellent skills in Microsoft Office including intermediate to advanced Excel and data management (sorting/V-look up and Pivot Tables).
• Self-motivated individual must be able to prioritize and multi-task effectively when working independently or in a team.
• Must be analytical, detailed, and organized with excellent follow up skills.
• Excellent verbal and written communication skills.
• Ability to operate and succeed in a fast paced, rapidly changing environment while maintaining a poise and a positive attitude.

Salary Range: $60,000 $70,000

Employee Benefits

At ULAC, we are committed to supporting the well-being and professional growth of our employees. Our comprehensive benefits package for all New Jersey-based employees includes:

• Medical, Dental, and Vision Insurance Access to quality health care coverage with a variety of plan options to fit your needs.
• Fitness Reimbursement Reimbursement for eligible health and wellness programs to encourage a healthy lifestyle through our medical benefits plan.
• Short-Term and Long-Term Disability Insurance (100% Employer Paid) Income protection to support you during unexpected health challenges, 100% company-paid.
• Group-Term Life Insurance (100% Employer Paid)
• Employee Assistance Program (EAP) Confidential support services for mental health, work-life balance, and other personal matters.
• 401(k) Retirement Plan Plan for your future with our competitive retirement savings plan, including employer matching of up to 4.5%
• Pet Insurance Coverage options to help care for your furry family members.
• Paid Time Off (PTO) and Sick Leave Competitive paid vacation and sick leave to support your work-life balance.
• Bereavement Leave Paid time off to grieve and attend to personal matters following the loss of a loved one.
• Flexible Spending Accounts (FSA) Pre-tax savings accounts for healthcare and dependent care expenses.
• Commuter Benefits Tax-advantaged options to help cover public transit and commuting costs.
• Tuition Reimbursement Support for continued learning and development through approved educational programs.
• Voluntary Life Insurance Option to voluntary add additional financial protection in the event of an unfortunate loss.

Workplace Type: on-site

* United Legwear & Apparel Company is interested in every qualified candidate who is eligible to work in the United States. However, we do not currently sponsor visas. Also, please note that United Legwear & Apparel Company has partnered with USCIS and participates in their E-Verify program.

United Legwear & Apparel Co.