Client Growth Director (Creative Agency)

About Factor

Factor is a digital creative agency founded in Oakland, California, built by creatives with a singular focus on producing exceptional work for some of the world’s most recognized brands. Our clients include Google, Brex, Coinbase, Shopify, Waymo, and other category-defining companies.

We design and build integrated digital experiences, campaigns, and platforms that connect brand, product, and technology in meaningful ways. In 2023, Factor joined Virtusa, a global leader in digital engineering and enterprise transformation, expanding our ability to deliver end-to-end creative, experience, and technology solutions for Fortune 500 clients.

Today, Factor sits at the intersection of creativity, digital experience, AI-enabled marketing, and enterprise transformation — helping ambitious brands evolve how they engage customers across channels, products, and platforms.

About the Role

Factor is seeking a commercially driven, enterprise-focused growth leader to drive net-new business and strategic account expansion across large enterprise organizations.

This is a high-impact, quota-carrying role focused on developing pipeline, opening new relationships, and closing complex strategic engagements spanning creative, digital experience, AI-enabled marketing, content, and transformation initiatives.

The ideal candidate is a true hunter — someone who thrives in outbound business development environments, understands how to navigate complex enterprise organizations, and can confidently engage senior marketing, digital, innovation, and product leaders.

You are equally comfortable discussing creative strategy, customer experience, digital transformation, AI-driven marketing, and business outcomes. You know how to uncover opportunity, shape strategic pursuits, build executive relationships, and lead deals from first conversation through close.

This role requires a blend of strategic thinking, enterprise sales discipline, executive presence, and entrepreneurial drive.

This is a remote position that can be located anywhere in the U.S. or Canada, within PST to EST time zones. You’ll be collaborating with a fully remote team spread across North America and beyond.

What You’ll be Doing (including but not limited to)

Drive Net-New Enterprise Growth:

• Develop and execute strategic outbound growth plans targeting enterprise and upper mid-market organizations
• Generate qualified pipeline through prospecting, relationship development, networking, partnerships, and targeted pursuits
• Open new relationships across marketing, digital, brand, product, innovation, and transformation stakeholders
• Identify whitespace opportunities within existing enterprise accounts and adjacent business units
• Own pipeline development and revenue generation against growth targets

Lead Complex Enterprise Sales:

• Own the full sales cycle from prospecting and qualification through proposal development, negotiation, and close
• Structure strategic, multi-disciplinary engagements spanning creative, digital experience, content, AI-enabled marketing, and technology solutions
• Navigate complex enterprise buying environments and multi-stakeholder decision-making processes
• Build compelling business cases and articulate measurable client value
• Partner with executive leadership on pursuit strategy, pricing, deal structure, and market positioning

Build Executive-Level Client Relationships

• Develop trusted relationships with senior client stakeholders, including CMOs, Heads of Digital, Product Leaders, Innovation Leaders, and Marketing Executives
• Lead executive conversations around customer experience, digital transformation, brand evolution, and growth strategy
• Position Factor as a strategic partner rather than a transactional agency vendor
• Represent Factor confidently in executive presentations, workshops, pitches, and strategic discussions

Collaborate Across Creative + Technology Teams

• Work closely with creative, strategy, production, program management, and engineering teams to shape differentiated solutions
• Partner with Virtusa stakeholders when opportunities require integrated transformation or engineering capabilities
• Mobilize internal teams around strategic pursuits and ensure alignment throughout the sales process
• Contribute market insight and client intelligence back into leadership and growth planning

Qualifications

• 10–15+ years of experience in enterprise business development, strategic sales, or growth leadership within:
• digital agencies,
• consulting firms,
• digital transformation consultancies,
• technology services organizations,
• or integrated marketing/technology environments
• Proven track record of personally sourcing and closing net-new enterprise business
• Experience carrying and exceeding revenue or quota targets
• Demonstrated success selling complex strategic services into enterprise organizations
• Strong executive communication and presentation skills
• Experience navigating multi-stakeholder enterprise buying environments
• Ability to independently generate pipeline and lead outbound growth initiatives

Preferred Background

• Experience selling CRM and lifecycle marketing programs, integrated creative campaigns digital transformation, UX/UI and customer experience strategy AI-enabled marketing, creative technology, or digital product services, enterprise-scale digital marketing engagements
• Existing relationships within enterprise marketing, digital, innovation, or product organizations
• Familiarity with consultative and solution-based sales methodologies
• Experience working alongside cross-functional creative and technical teams
• Strong commercial acumen and strategic thinking capabilities
• Entrepreneurial mindset with comfort operating in fast-moving, evolving environments

Ideal Candidate Profile

You are:

• A builder, not just a relationship manager
• Commercially aggressive but highly consultative
• Comfortable operating autonomously
• Skilled at creating opportunity where none formally exists
• Confident leading executive-level conversations
• Energized by ambiguity, growth, and high-impact pursuits
• Able to bridge creativity, technology, and business strategy fluently