Senior Automation Analyst

Greenville, South CarolinaInformation Technology /Full-Time /HybridWhy GLS?Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one’s family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That’s what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs. People: Join a culture of over 1,000 employees who Care Deeply and Think Boldly, driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar. Growth: Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with us!Benefits: GLS offers the below great benefits for your amazing work!o Competitive base pay and performance bonuses, dependent on roleo Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disabilityo 401K with employer match and 100% immediate vestingo Paid Time Off (PTO) and paid company holidays to help you balance work and personal lifeo Paid Volunteer Time Off (VTO) Annuallyo Tuition Reimbursement o Parental Leave o Business casual work environmentWhat does it mean to be a Senior Automation Analyst at GLS?The Senior Automation Analyst is responsible for identifying and delivering high-value AI solutions across the organization. This role will identify inefficiencies, evaluate AI-driven solutions, create process improvements, and build tools that deliver measurable results. This is a highly independent position requiring the right judgment to proactively solve problems, use strong technical skills to build the right solution, and effectively communication with teams across the organization.How will you drive value within the organization as a Senior Automation Analyst?Partner with business stakeholders across all departments to understand current workflows, inefficiencies, and manual processes for automationBuild and maintain a prioritized pipeline of high-value AI opportunities across multiple business functions, regularly updating IT leadershipEvaluate AI platforms, agent frameworks, workflow automation tools, backend integrations, and traditional process improvements (including but not limited to Claude, Microsoft Copilot, and Snowflake Cortex) and recommend where GLS should pilot new technologiesOwn AI initiatives from discovery through deployment, adoption, and value realizationCommunicate trade-offs and recommendations clearly to both technical and non-technical stakeholdersStay current on the AI tooling landscape and agentic workflow patterns to keep GLS's approach informed and competitiveIndependently design and build lightweight AI-powered solutions and workflowsEnsure solutions are well-documented, maintainable, and handed off properly to business owners for ongoing use, and they align with GLS security, governance, and responsible AI practicesTrain business users on AI tools and workflows; serve as the primary AI enablement resource for non-technical teamsTrack metrics and actual value delivered post-deployment and maintain a dashboard of AI initiative outcomesMaintain electronic records and files that support work performed, results, and outcomesFoster a collaborative culture that facilitates the achievement of business plan objectives by working closely with other associates and members of managementPerform additional assignments and special projects as required by the needs of the company or as directed by managementWhat should you already know to be successful as a Senior Automation Analyst?Minimum of Bachelor’s degree in Information Technology, Computer Science, or related field is required.Minimum three (3) years’ experience in Technology Implementation, Business Analytics, or related field requiredDemonstrated experience building functional prototypes or production workflows using modern AI tools (e.g., prompt engineering, Claude, Copilot Studio, Power Automate, or API scripts)Knowledge of process mapping methodologies (As-Is / To-Be process flows, value stream mapping)Familiarity with enterprise AI ecosystems (Anthropic Claude, Microsoft Copilot, Azure OpenAI, or Snowflake Cortex)Experience with SQL, Python, and Snowflake highly preferredStrong verbal and written communication skillsAbility to effectively manage highly sensitive and confidential information, interact at all levels within the organization, and build cross-functional partnerships across the businessIntrinsically motivated with demonstrated ability to take initiative, identify needs, make recommendations for improvement, see recommendations through implementation, and evaluate improvements for effectiveness Team player that can adapt in a fast paced and changing environment Excellent organizational skills with high attention to detail and demonstrated ability to effectively set and manage multiple conflicting prioritiesProficient computer skills with working knowledge of standard business applications such as Microsoft Office; ability to quickly learn new computer applications as required Ability to think strategically and deliver tacticallyEmployment Requirements:Significant portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterityRemain in a stationary position up to 100% of the workdayConstantly operate a computer and other standard office equipment Job functions involve sedentary to light physical effort. Physical demands range from sitting, walking, standing, or pushing or pulling materials. Work may involve exerting up to 10 pounds of force to lift, carry, push, pull, or move objects.Be able to perform activities such as: viewing a computer terminal, extensive reading, bending, and kneelingSchedule:This position is full-timeThis is an exempt level position whereby business need will dictate the exact work schedule which should be expected to vary at times. Generally, the days and hours of work are Monday through Friday, 8:00am-6:00pm.Must be flexible to work departmental operating days and timesRegular, predictable attendance is required, including in excess of 40 hours per week as business demands dictateEvening and weekend work may be required as job duties demand2023 California Applicant Privacy NoticeGLS participates in the E-Verify program to confirm the employment eligibility of all newly hired employeesPlease visit for information about our great company and other amazing opportunitiesApplicants have rights under Federal Employment LawsFamily and Medical Leave Act (FMLA)Equal Employment Opportunity (EEO)Employee Polygraph Protection Act (EPPA)As part of our hiring process, we may use automated tools or artificial intelligence technologies to assist in evaluating applications, assessing qualifications, and supporting hiring decisions. All employment decisions are ultimately reviewed in accordance with applicable laws and company policies.