Elec Services Supv

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.Location: This position is onsite at the Grand Rapids Service Center located in Grand Rapids, MI. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify). General Summary of Job ResponsibilitiesThe Electric Services Supervisor work involves planning, organizing, directing, and controlling in areas such as quality systems, safety and construction compliance, site readiness inspections, customer interfaces, storm management, and policy & procedure applications. Initiates and leads project initiatives or change implementation efforts to improve results. Direct responsibility for contractual oversight, including reconciliation of pay items. Involves management and inspection of contract work to include interfaces with other utilities or agencies, approving switching and tagging orders related to work performed by non-company crews and field verification of work completion to contract specifications. May lead up to 15 crews in routine and non-routine work performed on Consumers Energy's HVD system. Leaders can perform effectively and efficiently in routine and non-routine/emergency situations with minimal guidance. Essential Duties and ResponsibilitiesManage the scope, schedule and cost of construction projects; apply thorough understanding of policy coupled with leadership skills to resolve process and construction barriersResolve internal/external customer concerns to final resolution.This includes property restoration, MPSC complaints and addressing concerns over access and easement rightsManage and monitor work performed by non-company crews, including management of contractual items, (i.e. time sheets, invoice approval, SAP management, entering TOA outage requests for scheduling, unitizing of work, redline and records accuracy).Set up and facilitate pre-bid and pre-construction meetings for large infrastructure improvement projects (Rebuilds, Re-has & 3rd party developers).Provide planning, direction, regulatory compliance and oversight to assure completion of work in a safe and cost effective mannerConduct regular safety meetings with contractor crews, site safety visits and investigate and complete necessary incident reports and accident reports; maintain records, prepare and submit required reports for appropriate agenciesLead storm restoration efforts with non-company crews, including using PDM's, line patrol, work order management, operating switching and tagging, taking clearances, 3-way communication and capital work identification.Responsible for work plan adherence, adjustments to work plan (resources, equipment, materials, etc.), backlog management, along with associated coordination with internal stakeholders (Planning and Scheduling, Supply Chain, Engineering HVD & LVD, System Control Centers, CEM, Corporate Safety, Union Safety, Community Affairs, Public Safety, Economic Development, Public Relations, Corporate Account Management, etc.)External Stakeholders (Contractor Company Leadership, Contractor Crews, etc.) and External Customers (commercial, industrial and municipal).Participate in Daily Operating Reviews, Cross Functional Weekly Operating Reviews.HVD Line Supervisors also coordinate work with Substation Construction, Substation Maintenance, Electric Field Lab and Substation Operations. This includes bInput materials into SAP for P1, P2 and P3 (non-engineered) projects. Approximately 150 projects per yearOther duties as assigned or may be necessaryKnowledge/Skills/AbilitiesKnowledge/Understanding and application of planning and scheduling process (TOA & SAP).Skilled in negotiating and conflict resolution with internal and external clientsApplies understanding of policy coupled with leadership skills to resolve process and employee issuesEmergent/unplanned service restoration to both HVD and LVD system.Understanding of grid infrastructure.Knowledge and application of work methods, work processes, and related technology in the field of Electric Operations.Thorough knowledge of company policies and applications.Knowledge and application of contract management practices.Skilled in relating to union employees and leadershipSkill in transfer of knowledge and employee developmentEducation/ExperienceBachelor's Degree in Business, Technical, or a related field with four (4) or more years of experience, including knowledge and understanding of Safety Culture, safety management systems, and change management efforts in a challenging environment. Basic understanding of the work and construction methods of electric, gas, water, and utility systems, as well as applicable standards and laws pertaining to the operation of utility infrastructure. First-hand experience leading teams, building relationships, and demonstrating business acumen.[OR] Associate Degree in Business, Technical, or a related field with six (6) or more years of experience meeting the qualifications listed above.[OR] High School Diploma or GED with eight (8) or more years of experience meeting the qualifications listed above.*A leader in this role is expected to obtain a Distribution Switching and Tagging Authority certification within 120 days of hire.Why should you join our team? At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.What we offer: Competitive compensation packagesMedical, Dental and Vision401k with company matchPaid parental leaveUp to 13 paid HolidaysPaid time offEducational Assistance ProgramDiversity, Equity & Inclusion: We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY (Different Generations), capable (Different Abilities), Interfaith, People Planet Partners, and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.