Junior Systems & Network Administrator - Internship (Tallahassee, FL)

Job Description

Job Description

Get to know us a little.
At Diverse Computing, we are passionate about our mission for delivering innovative IT solutions that improve the effectiveness and security of the public safety community. In other words, we create software that has a higher purpose than simply making a profit. Our suite of criminal justice software solutions represent the industry’s leading innovations, and we care deeply about maintaining our reputation for excellent customer service and unmatched integrity when serving nationwide organizations. 

We do this by uplifting and supporting all facets of our tight-knit team, allowing members to take ownership of their projects, be an integral part of team-oriented innovation, and playing a pivotal role with software that is designed to improve public safety. Our hiring objective is to continue building our team in a way that reflects our mission and vision, while living our core values of integrity, engagement, innovation, passion, and, above all, the customer service that we are so proud of.

About the role.

Diverse Computing, Inc. (DCI) has a two-semester internship opening for a highly motivated Junior Systems & Network Administrator to join our team.

This is a paid, part-time internship (15–20 hours/week) based in our Tallahassee, FL office, with hours scheduled flexibly around your classes. In this role, you will gain hands-on experience across both systems administration and networking. You will assist with internal IT support by managing help desk requests, provisioning employee workstations, and utilizing system monitoring tools, while also developing technical networking skills in configuring, deploying, and troubleshooting Cisco firewalls, switches, VLANs, and VPNs.

We believe in providing young talent with meaningful, real-world experience, and we are ideally seeking a candidate interested in turning this opportunity into a full-time career with DCI upon graduation. During business hours, you will learn our daily operational workflows and build the foundational skills needed to grow into a successful IT professional.

Requirements

As a Jr. Systems & Network Administrator, you will:

• Provide Internal IT Support: Act as a first point of contact for internal help desk requests, troubleshooting day-to-day hardware, software, and connectivity issues, supporting end-users, and escalating complex problems to senior engineering staff.
• Assist with Systems Administration: Help monitor and maintain system infrastructure, including Linux/Windows servers, VMware environments, and databases.
• Provision and Deploy Hardware: Prepare and configure new laptops and workstations for employee onboarding, ensuring all necessary operating systems, software applications, and security profiles are accurately installed before deployment.
• Gain Hands-On Networking Experience: Support the configuration, deployment, and troubleshooting of network hardware, including Cisco ASAs and switches.
• Support Security Initiatives: Assist in managing access controls, monitoring firewalls, and reviewing system logs for usability or security concerns.
• Maintain Backups: Shadow the administration of backup systems, verify completion, and assist in routine backup testing.
• Improve Documentation: Build and maintain our internal IT wiki by writing clear technical documentation, manuals, and IT policies.
• Research & Development: Study technical patch literature, test software upgrades, and assist the senior IT team in integrating new cloud (AWS/Azure) or system technologies.
  

Success factors generally include a/an:

• High degree of pride in accuracy, attention to detail, organization, confidentiality, and humble confidence
• Sense of urgency and vigilance when it comes to security
• Analytical mindset that naturally enjoys solving technical problems
• An enjoyment in conducting research into technology related issues and topics
• Commitment to being readily available and supportive to their team
• Proactive approach to systems maintenance
• Dedication to teamwork and cooperation
• Ability to truly listen when communicating with others
• High regard for taking responsibility and ownership of one’s own work and actions
• Knack for thriving in a fast-paced environment and demonstrating responsible decisiveness
• Natural affinity for customer service-oriented helpfulness
• Ability to explain and document complex technical issues in a way that non-subject matter experts can understand
• Personal passion for, or interest in, supporting criminal justice and law enforcement agencies
• Desire to lead by example through living the DCI core values of integrity, passion, customer service, innovation, and engagement
  

Qualifications

This job might be for you, if you possess the following:

• Education & Availability
• Are currently working towards a Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or a related technology field
• Are available to work on-site in our Tallahassee office
• Can commit to a multi-semester internship (at least two consecutive semesters, including the Summer semester)
• Are able to start in the Spring 2027 semester and can work an average of 15–20 hours per week (Monday – Friday, scheduled around your classes)
• Technical Baseline & Interests
• Are eager to gain professional, hands-on experience in both systems and network administration
• Understand the basics of computer hardware and macOS/Windows operating systems
• Have introductory knowledge of, or exposure through coursework/homelabs to, Linux environments (like RedHat/CentOS) and basic command-line navigation (Bash)
• Grasp foundational networking concepts and are interested in getting hands-on with enterprise gear (especially Cisco ASAs and switches)
• Bonus points if you have exposure to: Cloud hosting (AWS/Azure), virtualization (VMware), or database administration (SQL Server/MySQL) - but we’re happy to teach you!
• Soft Skills & Compliance
• Are effective at communicating with customers, colleagues, and management, with a knack for customer service
• Can confidently pass a rigorous fingerprint-based state and federal background screening and drug screening, as required by the nationwide agencies we work with (mandatory)
• Do not require sponsorship to work in the U.S.; sponsorship is not available for this position

Benefits

• This is a paid internship at $16/hour - earn while you gain real-world professional experience
• Our office is based in Tallahassee, so your internship would be local
• We offer schedules that are flexible with your classes and school activities
• Last, but not least, loving your job! An award-winning company culture that's welcoming, fun, collaborative, and supportive. Find out more at
  

Ready to apply?

• Click on the link below to start the application process (applications will close end of day October 7th, 2026)
• Provide an updated resume as a PDF document
• Keep an eye on your email and its spam folder since that will be our primary method of communication

We are an equal opportunity employer and value diversity; it’s in our name! We do not discriminate on the basis of race, religion, color, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), marital status, veteran status, disability status, or genetic information (including family medical history).