Head of Member Care & Experience
Neko Health AB
Neko Health AB is seeking a Member Care Lead to scale a hospitality-led support function in the US. You will lead frontline Agents across email, phone, SMS, and social, guiding a high-performing team with data-driven care and strong member trust. You’ll partner with Workforce Planning, Quality, Training, and Tooling to embed processes, SOPs, and escalation playbooks, while maintaining the human touch. Expect complex escalations, high-visibility moments, and coaching by example. #J-18808-Ljbffr Neko Health AB
Vacancy posted 21 hours ago
Similar jobs that could be interesting for youBased on the Head of Member Care & Experience in New York, NY vacancy
$145k - $165k
...per year membership to get the most modern preventative oral care experience: advanced diagnostics with AI-driven insights AND unlimited Swiss... ...doing with dental care. The Role Our Scheduling & Member Experience Lead is part air traffic control, part host for...SuggestedFull timeWork at officeWally Health
New York, NY1 day ago- ...we move fast, stay humble, and care deeply about our mission... ...are looking for an experienced Head of Fraud to own and lead Taptap... ...strategic thinker with hands‑on experience in analytics and operations responsible... ...applications who are members of underrepresented communities...SuggestedLocal areaShift work
Taptap Send
New York, NY2 days ago - ...transformation by building the tools and experiences that thousands of developers use to... ...diverse team of driven individuals who care deeply about making the financial ecosystem... ...description. We are always looking for team members that will bring something unique to...SuggestedWork experience placementLocal area
Plaid
New York, NY2 days ago - ...healthcare proactive by empowering physicians, nurses, and care team members with real-time data to save lives. Lead Bayesian Health's AI... ...evaluation, and analysis work, from studies to model performance experiments, ensuring the team ships high-quality ML systems that...SuggestedLocal area
$124.08k - $161.3k
Head of Partner Experience, Embedded Payroll Full-time, USA About Gusto Gusto is on a mission to grow the small business economy by handling payroll... ...OKRs. Grow and empower your team: lead a CX team of 10+ members, including Enablement and Tier‑2 Ops functions, fostering...SuggestedFull timeWork at officeFlexible hours2 days per week3 days per week$155.5k - $197.4k
...cancer for life. Our specialized care teams provide personalized,... ...Opportunity at MSK: Join our renowned Head & Neck Surgery Team as an... ...physicians, nurses, and other members of the multidisciplinary team... ...–3+ years of related clinical experience, preferably in surgical...Full timeShift workWeekend workDay shiftMemorial Sloan Kettering Cancer Center
New York, NY2 days ago$175k - $225k
...high quality shave, body, hair, and skin care products at an exceptional value. Launched in 2013, Harry’s redefined the shaving experience and helped pioneer the earliest era of direct... ...how we use it. About the Role As Head of Community, you'll run the creator...Work at officeLocal areaVisa sponsorshipFlexible hoursHarry's
New York, NY10 hours ago$10k
...urgency. We look for slope over intercept. We care less about where you trained and more... ...how people think. We’re looking for a Head of Content who thinks like a media... ...watchers become customers and advocates. Experiment relentlessly: Test new channels, formats...Full timeWork at officeHome officeRelocation packageFlexible hoursFinancial Narrative
New York, NY2 days ago- ...full spectrum of general and subspecialty outpatient and surgical care. Administrative responsibilities include assistance with... ...Qualified candidates should have strong clinical abilities, teaching experience and communication and interpersonal skills. Prior management/...Part time
- ...of Guest Services & Hospitality to oversee the Guest Services department in New York and Los Angeles, ensuring outstanding guest experiences across programs, events, and library operations. The role requires 10-15 years in service leadership, exceptional communication,...
$70 per hour
...collaborates with leading labs to train language models on professional documents, spreadsheets, and slide decks. We seek heads of guest experience with 4+ years in real estate, hospitality, or events to craft and refine AI-generated materials. This remote, flexible role...Remote jobImmediate startFlexible hours- Men in Blazers LLC is seeking a Director of Football Trips and Experiences to lead our trips business from concept to launch and delivery. You will craft experiences blending live football with local culture and exclusive access for US fans, owning the portfolio, pricing...Local areaWeekend workAfternoon shift
- Contra Labs in NYC seeks a Head of Creative to push the boundaries of AI-driven creativity through ambitious, one-of-one digital experiences. You will define the creative vision and lead execution across experimental websites, reports, visuals, motion, and new formats that...
$206k - $275.5k
Title: VP, Head of Actuarial Reserving Governance Company: Everest Global Services, Inc... ...value creation for all stakeholders, who care deeply about our impact on communities and... ...reserving activities. Qualifications & Experience 10+ years of actuarial or related experience...Full time$185k - $285k
...Head of Workplace Experience Applicants, including applicants holding a valid CPT/OPT visa, who will... ...and other group entities. As a member of Munich Re's US operations, we offer... ...Paid time off for eligible family care needs. Tuition assistance and educational...Contract workTemporary workWork at officeRemote workFlexible hours- ..., collaborative, and commercially driven Head of Lifestyle for the [Region] to shape and... ...-leading offering that delights our members and delivers measurable results for Ten and... ...respectful working relationships. Proven experience in senior partnerships, business...
Ten Group
New York, NY3 days ago - ...team. What you'll do Strategic ownership. You are a core member of the leadership team, with strategic influence over R&D... ...thousands of units. ~10+ years with similar hardware. Extensive experience developing robotics or comparable electromechanical systems and...Contract work
Ultra
New York, NY3 days ago - CareersHead of Comms# Head of Comms: Brooklyn, NY: Strategy: Full time: On-site## The roleAs... ...engagement.## Qualifications* 5+ years experience in public relations in the business,... ...quality of output, not hours worked. Each member of our team is expected to see work through...Full timeWork at officeShift work
Whop Inc.
New York, NY21 hours ago $175k - $250k
...delivery of those capabilities. Act as a key member and influencer on the Americas E&S... ...abilities and skills: Recommend extensive experience of non-life insurance pricing... ...XL’s Reward program is designed to take care of what matters most to you, covering the...Local areaFlexible hoursAXA
New York, NY4 days ago$159.7k - $255.65k
...Overview As a member of the Social, Creator & Earned team, you will collaborate closely... ..., creators, social platforms, customer care, and brand advocacy. ~ Partner with... ...innovation, product strategy, and customer experience. ~ Publicis Creative is recognized as...Temporary workFreelanceFlexible hoursPublicis Groupe
New York, NY3 days ago$185.16k - $310.92k
...Position Title Head of Consumer Bank Portfolio Management Location New York, NY 100... ...years or equivalent), or equivalent work experience. Minimum experience required: 12+ years... ...For more Information: EEOC_KnowYourRights Member FDIC/Equal Housing Lender #J-18808-...Work experience placementLocal areaFlagstar Bank
New York, NY1 day ago$8k - $11k
...Description: POSITION SUMMARY : The Head Women's Volleyball Coach is responsible for... ..., and rehabilitation of all program members Mentor and develop student-athletes in... ...: Demonstrated Volleyball coaching experience Have knowledge of NCAA Division III rules...Part timeWork at officeLocal areaImmediate startSUNY Maritime College
New York, NY21 hours ago$200k - $250k
...Director, Head of Portfolio Management and Valuation Yieldstreet Inc. New York, New... ...platform has grown to serve more than 500,000 members with $6.9B+ invested since inception. The... ...~ Bachelor’s degree or equivalent experience; CFA or CAIA strongly preferred ~10+ years...Work at officeYieldstreet Inc.
New York, NY3 days ago- ...destination in Midtown Manhattan. This role focuses on managing reservations, welcoming guests, and ensuring smooth seating and VIP experiences during busy shifts. Candidates should be fluent in English, highly organized, and capable of working a dynamic, hospitality-...Shift work
$189k - $236k
...The Role We are seeking a Head of Demand Generation to own our... ...Officer, you’ll be an integral member of the marketing leadership... ...the role, job-related skills, experience, qualifications, work location... ...operate with intention, purpose and care. Own outcomes. Build...H1bRemote workWorldwideVisa sponsorshipWork visaBlumberg Capital Company
New York, NY2 days ago- ...Head of Treasury & Capital Management About the Company Life and annuity insurer... ...and advise executive leadership and board members on capital adequacy and financial strategy... .... At least 10 years of progressive experience in treasury, capital management, finance,...
$80k - $100k
...Healthier Future Starts With You As a Head Coach (General Manager), you're the leader... ..., and deliver exceptional guest experiences using data-driven insights to build healthier... ...the Shift Leader, Kitchen Lead, and Team Member roles. What Makes You Stand Out...Casual workLocal areaShift worksweetgreen
New York, NY21 hours ago- ...Head of Valuation We are seeking a highly skilled and experienced... ...technical valuation team members. The role must be able to move... ...Disability, Long-Term Care, Group Life, Group Long-Term Disability... ...responsible actuarial experience, with significant experience in...New York, NY10 days ago
- ...apparel brands for the latest fits from head to toe. We dive deep into subcultures, sponsor... ...18 years of age 2+ years of previous experience as a retail manager High School Diploma or... ...and interest Team Player Works well as a member of a group Detail Oriented Capable of...WorldwideFlexible hoursShift work
UKG
New York, NY2 days ago - ...want to engage with. We’re looking for a Head of Social & Community to shape how... ...opportunity to develop campaigns, partnerships, experiences, and ideas that most financial brands... ...Choice Financial Group, Column N. A. , Members FDIC. In this role, you’ll: - Set the strategy...Full time
Mercury
New York, NY11 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head of Member Care & Experience. Be the first to apply!
Related searches