VP - Salesforce Product & Data Governance Lead

Immediate Hiring | VP - Salesforce Product & Data Governance Lead | New York, NY (Hybrid) | Apply Now!

The bank is seeking an experienced Salesforce Product & Data Governance Lead to support the Salesforce platform within the Commercial Banking business of a leading global financial institution.

This role will serve as the primary liaison between business stakeholders and technology teams, ensuring Salesforce platform enhancements, data governance, data quality, and operational processes align with business objectives. The ideal candidate will bring strong Salesforce platform knowledge, product ownership or business analysis experience, and a solid understanding of data governance and controls within a complex enterprise environment.

Job Title: VP - Salesforce Product & Data Governance Lead

Location: New York, NY (Hybrid, 3 days per week in office)

Duration: 07 Months (Possible Extension)

Key Responsibilities:

Salesforce Product Ownership

• Manage and prioritize Salesforce enhancement requests and product backlogs.
• Gather business requirements and translate them into functional specifications and acceptance criteria.
• Support sprint planning, backlog refinement, and release management activities.
• Coordinate User Acceptance Testing (UAT) and validate enhancements before production releases.

Data Governance & Quality

• Establish and maintain business rules and standards for critical Salesforce data.
• Monitor data quality, identify inconsistencies, and drive remediation efforts.
• Partner with data governance and control teams to implement data quality standards and controls.
• Define, review, and monitor data quality metrics and reporting.

Stakeholder & Business Partnership

• Serve as the primary business contact for Salesforce platform initiatives.
• Partner with technology, operations, risk, and business stakeholders to drive platform improvements.
• Facilitate discussions, resolve complex business and data-related issues, and ensure alignment across teams.
• Communicate project updates, risks, and recommendations to senior stakeholders.

Production Support & Issue Management

• Review, assess, and prioritize Salesforce system defects and enhancement requests.
• Coordinate business responses to production incidents and operational issues.
• Work closely with technology teams to ensure timely resolution of platform and data-related issues.

Strategic Initiatives, Governance & Controls

• Support Salesforce platform modernization and data transformation initiatives.
• Identify opportunities to improve business processes, platform efficiency, and data management.
• Assess the impact of technology enhancements and data model changes.
• Support risk management, regulatory governance, controls, and business process attestations.

Required Qualifications & Skills

• Strong knowledge and understanding of the Salesforce platform.
• Experience in Product Ownership, Product Management, or Business Analysis within an enterprise environment.
• Hands-on experience with data governance, data quality management, and business data controls.
• Strong requirements gathering, documentation, and functional specification skills.
• Experience managing product backlogs, enhancement requests, and acceptance criteria.
• Practical experience coordinating UAT, defect management, and production releases.
• Excellent stakeholder management and communication skills, with the ability to work across business and technology teams.
• Strong analytical, problem-solving, and process improvement capabilities.
• Ability to manage competing priorities and drive initiatives in a complex, fast-paced financial services environment.

Preferred Qualifications

• Previous experience within banking, financial services, or commercial banking.
• Experience supporting Salesforce implementations, platform enhancements, or modernization initiatives.
• Familiarity with enterprise data governance frameworks, risk management, and regulatory controls.
• Experience working with senior business stakeholders and technology leadership