Retail Sales Clerk - $16/hr + Shift Differential

Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shiftSUMMARY: Sell retail items, including alcohol and tobacco, to guests. Responsible for a high level of guest service as described in your departments guest service standards. ESSENTIAL DUTIES AND RESPONSIBILITIESAssist guests with questions and purchases, while using proper cash-handling, credit card, Passport Club Points and Island Comps proceduresAccount for the overall accuracy of sales paperwork, including deposits, variances, and inventory system errorsOrder, receive, organize and manage merchandise and complete inventoriesRotate stock to ensure product quality and freshnessCommunicate with warehouse staff and vendors regarding shipmentsComplete sales according to tobacco and alcohol policiesOpen and/or close retail store as applicable following department security and key standardsKNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIESKnowledge and CertificationRequired:Previous cash register experiencePrevious customer service experiencePreferred:High School Diploma/GED or equivalent experienceSkillsRequired:Accurate and detail-orientedHighly organized and ability to adapt quickly to changing prioritiesExcellent verbal and interpersonal communication skillsAbove average math skillsAbilitiesRequired:Ability to work fast and efficientlyAbility to follow established dress code policies and practice good personal hygieneAbility to interact with guests, coworkers and management in a professional and courteous mannerAbility to serve both internal and external customersAbility to speak in a clear, concise and pleasant voiceAbility to complete multiple tasks in a professional mannerAbility to enthusiastically and professionally sell / upsell gift shop items and property amenities.REQUIRED TRAININGTreasure Island guest service trainingPoint-of-sales cash register trainingTIPS training and certificationAny position-related training as determined by department managerPHYSICAL DEMANDS Must be able to walk and / or stand and for periods of up to 8 hoursMust have a good sense of balance, and be able to bend and kneelMust be able to reach and twist occasionallyMust be able to push, pull and grasp objects routinelyMust have the ability to independently lift up to 25 pounds routinelyMust be able to perform repetitive hand and wrist motionsMust have good eye hand coordinationWORKING ENVIRONMENTWork is performed primarily in the retail and smoke shops including flashing lights, frequent loud noises and cigarette smokeMust be able to work in cramped, tight quartersMust be willing to work a flexible schedule including all shifts, weekends and holidaysOccasionally overtime may be requiredOccasionally must deal with angry or hostile individualsHigh volume direct public contact