Fire Alarm Service Technician

Fire Alarm Service Technician

Location: Apex, NC Job Type: Full-Time

Job Summary

We are seeking an experienced Fire Alarm Service Technician to inspect, test, maintain, troubleshoot, and repair fire alarm systems in commercial and industrial environments.

The ideal candidate will have strong technical troubleshooting skills, knowledge of NFPA 72 and applicable fire/life safety codes, and the ability to provide professional service to customers.

Key Responsibilities

• Conduct routine inspections and testing of fire alarm components, including control panels, detectors, horns, strobes, annunciators, and related devices.
• Identify and troubleshoot system malfunctions involving wiring, circuitry, devices, and system components.
• Perform repairs and corrective maintenance to restore proper system functionality.
• Respond to service calls and emergency requests as needed.
• Perform preventative maintenance, including cleaning, calibration, battery replacement, and other required service activities.
• Prepare detailed inspection and service reports documenting findings, test results, deficiencies, repairs, and customer recommendations.
• Communicate inspection findings and system deficiencies to customers in a professional manner.
• Provide recommendations for necessary repairs, upgrades, or improvements.
• Coordinate with service and administrative teams regarding scheduling, materials, work orders, and job requirements.
• Maintain accurate documentation of service activities, parts used, and customer interactions.
• Maintain a clean and organized work environment while following all applicable safety procedures and regulations.
• Travel to customer sites as needed to perform inspections, service, and repairs.

Requirements

• High School Diploma or equivalent.
• Technical or vocational training in fire alarm systems or a related field preferred.
• NICET certification strongly preferred.
• State-specific fire alarm licensing preferred, or ability to obtain required licensing.
• Valid driver's license and clean driving record.
• Previous experience installing, maintaining, troubleshooting, and repairing fire alarm systems in commercial or industrial environments.
• Strong understanding of NFPA 72 and applicable fire, life safety, and building codes.
• Ability to read and interpret blueprints, schematics, wiring diagrams, and technical manuals.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to work independently with minimal supervision and as part of a team.
• Ability to travel to customer locations as required.

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Ability to stand, walk, bend, kneel, crouch, and work on your feet for extended periods.
• Ability to work at heights and in confined spaces when required.
• Comfortable working in commercial, industrial, and outdoor environments that may include noise, dust, heat, low-light conditions, and other challenging conditions.
• Ability to use hand and power tools for cutting, grinding, drilling, fastening, and other service-related tasks.
• Ability to use appropriate fall protection and other safety equipment when required.

Benefits & Career Growth

• Competitive compensation.
• Health, dental, and vision insurance.
• Retirement plan options.
• Life and disability insurance options.
• Paid time off.
• Training and professional development opportunities.
• Company-provided tools and equipment.
• Opportunities for career advancement and additional industry certifications.

Benefits PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan. PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future. Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws.

Equal Opportunity Employer (EEO) PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply.

Americans Disabilities Act (ADA) The physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must be able to perform the essential physical functions of the position, including sitting, standing, walking, stooping, kneeling, and lifting up to 25 pounds, with or without reasonable accommodation.