Operations Coordinator

Company Description Perfect Health LLC, , s a specialty ingredients distributor serving the food, beverage, nutraceutical, pharmaceutical, and cosmeceutical industries. The company supplies high-quality ingredients sourced from audited and inspected producers worldwide, ensuring all manufacturers are GMP-certified. With strong expertise in quality control and documentation, Perfect Health USA helps global suppliers meet stringent auditing and regulatory requirements for the U.S. marketplace. The organization is recognized as a preferred solution provider for industry manufacturers and remains committed to superior customer relationships, reliable products, and excellent customer service. Company Description Perfect Health LLC, , s a specialty ingredients distributor serving the food, beverage, nutraceutical, pharmaceutical, and cosmeceutical industries. The company supplies high-quality ingredients sourced from audited and inspected producers worldwide, ensuring all manufacturers are GMP-certified. With strong expertise in quality control and documentation, Perfect Health USA helps global suppliers meet stringent auditing and regulatory requirements for the U.S. marketplace. The organization is recognized as a preferred solution provider for industry manufacturers and remains committed to superior customer relationships, reliable products, and excellent customer service. Customer & Supplier Communication Make outbound calls and send emails to customers, suppliers, warehouses, freight companies, and laboratories. Follow up on purchase orders, shipments, production schedules, and delivery status. Respond promptly to customer inquiries and provide regular updates. Customer & Supplier Communication Make outbound calls and send emails to customers, suppliers, warehouses, freight companies, and laboratories. Follow up on purchase orders, shipments, production schedules, and delivery status. Respond promptly to customer inquiries and provide regular updates. Logistics Coordination Coordinate domestic and international shipments. Schedule pickups and deliveries with freight carriers. Communicate with warehouses regarding inventory and shipment preparation. Resolve shipping delays and transportation issues. Documentation Prepare and review: Purchase Orders Sales Orders Commercial Invoices Packing Lists Certificates of Analysis (COAs) Shipping documents Maintain accurate electronic records. Problem Solving Proactively identify operational issues. Communicate with customers regarding delays or changes. Coordinate solutions with suppliers and internal team members. Escalate critical issues when necessary. Qualifications Excellent verbal and written communication skills. Comfortable making phone calls and following up with customers and suppliers. Strong organizational and time management skills. Highly detail-oriented with strong problem-solving ability. Ability to manage multiple priorities in a fast-paced environment. Proficient in Microsoft Outlook, Excel, and Word. Experience in logistics, purchasing, supply chain, customer service, or operations preferred. Experience in food, dietary supplement, pharmaceutical, or ingredient industries is a plus. Preferred Traits Self-motivated and proactive. Professional and customer-focused. Strong sense of urgency. Positive attitude. Team player. Willing to learn. Able to work independently with minimal supervision. #J-18808-Ljbffr Perfect Health USA