Patient Billing/Services Representative II - Orthopedic Surgery
$17.34 - $25.4 per hourWashington University in St. Louis
Job Title
This position greets patients upon their arrival. Duties include check-in, check-out, scheduling appointments, ensuring insurance is verified and referrals are obtained, ensuring appropriate registration information is entered correctly and in a timely manner. Assists with maintaining patient flow in a fast paced clinical office.
Job Description
Primary Duties & Responsibilities:
- Responsible for greeting, registering and checking in new, return and walk-in patients. Will also check-out and schedule appointments.
- Updates and verifies patient insurance, referrals and demographic information in EPIC as needed.
- Collects copays, self-pay payments and fees for services as needed.
- Balances cash drawer daily.
- Serves as back up for other staff during peak times, vacations and illnesses. Travel to other locations may be required.
- Maintains familiarity with insurance companies and their requirements.
- Adheres to HIPAA regulations and all Orthopedic/front desk policies.
- Performs other duties as assigned.
Working Conditions:
- Normal office environment.
- Patient care setting.
Physical Effort:
- Typically sitting at desk or table.
- Repetitive wrist, hand or finger movement.
Equipment:
- Office equipment.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
Education: High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications /Professional Licenses : Basic Life Support - American Heart Association, Basic Life Support - American Red Cross
Work Experience: Billing Systems And Third-Party Claims And/Or Medical Office Setting, Related Customer Service (3 Years)
Salary Range
$17.34 - $25.40 / Hourly
Washington University in St. LouisVacancy posted 3 days ago
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