Medical Office Receptionist

Job Description Job Description Serenity Primary Care is a growing primary care practice serving Plano and surrounding areas. Were seeking a receptionist to deliver excellent patient service and support our experienced physician team.

Qualifications
• High school diploma or equivalent (required)
• Strong customer service and communication skills
• Knowledge of insurance authorization and billing requirements
• Proficiency with computer systems; eClinicalWorks experience a plus
• Excellent organizational and time management skills
• Familiarity with clinic procedures and regulatory requirements

Responsibilities
• Greet patients, complete check-in paperwork, and ensure compliance with clinic policies
• Answer and direct phone calls; schedule appointments per office guidelines
• Collect and verify patient and insurance information, including copays and deductibles
• Scan IDs, referrals, and insurance cards into electronic medical records
• Prepare patient charts and confirm appointments, notifying patients of required documentation
• Process check-out, collect payments, and schedule follow-up appointments

Benefits
• Competitive pay
• Comprehensive training and mentorship
• Opportunities for professional growth
• Collaborative, team-oriented environment