Program Specialist

USC Clinical Trials Office is seeking a Clinical Trial Management System (OnCore) Calendar Builder. Working directly under the supervision of the CTMS Manager, the Calendar Builder works directly with research teams and central offices and requires an in-depth understanding of clinical research to successfully manage their duties.

The successful candidate will be motivated, proactive, resourceful, and detail oriented. The position requires excellent organizational and communication skills with the ability to be decisive and adaptable. This position will build and configure study calendars in OnCore based on provided study documents. Candidate will be responsible for interpreting research protocols, managing competing priorities, and providing superior customer service.

Essential job duties include, but are not limited to:

• Build and configure study calendars based on documents submitted for clinical trial data capture in accordance with the terms of the protocol in OnCore.

• Conduct kick-off meetings with study team, coverage analyst and budget specialists regarding calendar design.

• Perform system testing as directed and quality control of application functionality during application upgrades.

• Assist coverage analysts, budget specialists and cancer center employees who encounter technical issues, problems or have questions relating to OnCore.

• Collaborate with direct supervisor, finance team, clinical research team, project manager, health system representatives, consultants and vendors to ensure overall completion of goals, schedules, and deadlines.

• Stay up to date on all new and evolving institutional changes as they relate to policy, pricing, budgeting, etc. for clinical trial data captured in OnCore.

• Provide ad hoc reporting to OnCore, Clinical Trials Office and Cancer Center leadership, as necessary.

• Assist the OnCore support team in developing learning tools as they relate to calendar and OnCore in general.

• Act as a resource to other staff utilizing OnCore.

• Perform other duties as assigned.

Required Qualifications: Bachelor’s degree in clinical research, Science, Health Sciences, Information Technology, Business or related field or full-time professional experience in a clinical research setting and/or experience working with applications/information systems in a healthcare, finance, or other highly regulated environment.

Preferred Qualifications: One-year experience working with web-based applications/information systems in a healthcare, finance, or other highly regulated environment.

• Prior experience in building calendars within OnCore at an academic medical center is preferred.

• Knowledge of cancer research, the oncology field, or related experience.

• Experience with other CTMS or financial data systems in support of clinical research is desirable.

• Experience providing technical support to customers.

• Project management experience.

Follows established USC and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan.

This position is fully remote and employee must report to work at the USC Health Science Campus in Los Angeles, CA when scheduled. Work hours and remote days may be subject to change depending on business needs.

The hourly rate range for this position is $30.14 - $38.00 . When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations

Minimum Education: Bachelor's degree Addtional Education Requirements Combined experience/education as substitute for minimum education Minimum Experience: 2 years Minimum Skills: Directly related project or administrative experience. Preferred Education: Master's degree Preferred Experience: 3 years