Part Time Teller - Lakeline

UFCU Part-Teller IFounded in 1936, UFCU has grown to serve Members across Texas and beyond. At UFCU, we are more than just a financial institution, and our people are more than just employees. We are dedicated to our purpose of empowering our Members to achieve financial success and build brighter futures. In pursuit of our aspiration that UFCU is loved by millions of Members and built to thrive for generations, we are guided by our values:Purposefully Member-ObsessedWe are driven by a profound sense of empathy to deeply understand our Members' needs and preferences, what brighter futures means to them, and the obstacles in their way. We act in our Members' best interests, forever seeking to empower their financial success.Possibilities ReimaginedWe are inspired to courageously experiment, learn, and iterate in pursuit of positive impact for our Members, UFCU, and coworkers. We challenge assumptions, embrace diverse perspectives, and make use of data and insights.Performance Excellence Rooted in Unwavering IntegrityWe do the right thing, always. We champion teamwork, accountability, continuous improvement, and celebrate successful outcomes of others, fostering an inclusive environment of excellence and collaboration.Job SummaryUnder direct supervision a Part-Teller I must demonstrate behaviors critical to ensuring exceptional member service by processing transactions based on member requests and build member relationships by offering products that would benefit them. A Part-Time Teller I must be active in branch success, including sales success, accountability, detail orientation, stress management, problem solving and good judgment, effective communication, teamwork, and initiative.Consistently receiving awards as the Top Credit Union and Top Mortgage Company, UFCU is proud of its people-first culture. We value our employees as much as our Members. We offer an environment where people care about each other – like family. If you want to love what you do, make an impact in your community, and have the power to help people change their lives – then we're glad you're here.This person will be expected to work 5 hours, 4 days per week from 12 pm - 5 pm or 1 pm - 6 pm (depending on business needs), and every Saturday from 9:30 am - 2:30 pm. Since this shift includes every Saturday, this person will get one full day off during the week.Essential FunctionsMember ExperienceGreet membersMaintain branch appearanceExplain basic products and servicesIdentify product needsAnswer member questionsResolve member issuesAccount MaintenanceConduct system navigation on various computer systemsProcess address, phone number, and email changesProcess check re-ordersEstablish direct depositAssist with online and mobile bankingCompliancePerforms other duties as assigned.Adhere to all company policies, procedures and business ethics codes.Complete required regulatory training as assigned.Maintain strict adherence and compliance to all laws, rules, regulations and internal controls specific to your role, including but not limited to Bank Secrecy Act, Anti-Money Laundering, USA Patriot Act, OFAC and Fair Lending regulation.Conduct TransactionsProcess transactions, mail deposits, night drop, and cash advancesGrant access to safe deposit boxScan transit and on-us checksValidate accuracy and process member checksPlace and communicate check holdsPrint documents, including statements, temporary checks, and direct deposit formsKnowledge/Skills/AbilitiesAbility to effectively build relationships, establish rapport, and diplomatically communicate informationEffective active listening skillsStrong verbal, interpersonal, and written communication skillsAbility to be adaptable and work in a fast-paced environmentAbility to demonstrate good judgement and effective problem solving skills to help identify and resolve Member issuesStrong attention to detailStrong organizational and time management skillsAbility to demonstrate excellent teamwork skills by treating others with respect, courtesy, and displaying a "what can I do to help?" attitudeProficient in Microsoft OfficeAbility to successfully pass pre-employment background screening, including FBI fingerprint, credit, education, and employment verificationCore CompetenciesDemonstrating Member ObsessionDemonstrating Performance ExcellenceDemonstrating InnovationExperienceRequired QualificationsHigh School Diploma or GEDMinimum of six (6) months of Teller or cash handling experienceMinimum of six (6) months of customer service experienceBachelor's Degree in Business or Finance-related field may substitute for experience requirementsMinimum of six (6) months working in a team environmentPreferred RequirementsEnglish/Spanish bilingualBachelor's DegreeCredit Union experienceGeneral knowledge of applicable financial industry regulationsMilitary experienceHoursMonday through Friday from 9 am to 6 pm and Saturday from 9 am to 2 pm.This person will be expected to work 5 hours, 4 days per week from 12 pm - 5 pm or 1 pm - 6 pm (depending on business needs), and every Saturday from 9:30 am - 2:30 pm. Since this shift includes every Saturday, this person will get one full day off during the week.About This Career OpportunityWe're always looking for great talent. If you're looking for a career with a socially conscious, service-oriented organization and want to have fun while you're at it, join our UFCU team!#INDUFCUEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.