Cybersecurity Service Desk Specialist (Tier 1/2)
RealmOne
RealmOne, headquartered in Columbia, MD, is seeking a Customer Support Specialist. This role focuses on providing Tier 1 and Tier 2 support via various communication methods, ensuring customers receive high-quality assistance. The successful candidate will handle user issues and monitor IT systems, guaranteeing continuous support to improve national security. Applicants should have customer service experience, a Security+ certification, and be willing to work flexible shifts, including weekends and overnight hours. RealmOne offers a range of benefits including healthcare and a 401K plan. #J-18808-Ljbffr RealmOne
Vacancy posted 2 days ago
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