Operations Research Analyst

Category/Area of Expertise: Fulfillment Strategy & Services
Job Requisition: 531087

Address: USA-MA-Quincy-1385 Hancock Street
Store Code: Fulfillment & Network Strategy (5169084)


Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Primary Purpose

The Operations Research Analyst is responsible for supporting the design of optimal fulfillment solutions, as well as being the subject matter expert on how to most optimally configure and control them to operate at peak efficiency.

This includes having a thorough understanding of the systems that control the channel's fulfillment solutions, how to best configure/parametrize them, what data they produce and how to use that data to inform key learnings and insights and identify improvement opportunities.

They will use these insights to guide the design, development, and implementation of enhancements to existing, and/or innovative new solutions. They will also contribute to informing the right strategy for the most optimal tactical use of systems, all in support of ADUSA's goals of increasing productivity, increasing capacity, improving customer and associate experiences, and driving sustainability

They will work with operator"]) self.__next_f.push([1,"thods for defining and demonstrating equipment, subsystem, and system performance criteria.

• Technical knowledge of fulfillment tools and systems (OMS, WMS, Picking apps, inventory systems, etc.).
• Knowledge of data querying, mining and dashboarding (SQL knowledge preferred).
• Knowledge of food safety and workplace safety best practices.
• Breaks down objectives into appropriate initiatives and actions
• Learns quickly when facing new situations
• Provides timely and helpful information to others across the organization
• Understands the meaning and implications of key financial indicators
• Demonstrates thorough understanding of retail and e-commerce fulfillment processes

• Delivers messages in a clear, compelling, and concise manner

• Ability to transform complex data into actionable insights to inform strategic decision-making

• Ability to present recommendations based on data-driven conclusions

• Demonstrates an openness to new and differing ideas, systems, processes and technology

• Systems oriented; understanding of IT systems and applications

• Evaluates and recommends changes in methods or procedures

Preferred Qualifications

• 3+ years of experience in a directly related field and successful demonstration of key abilities and knowledge as presented above
• Track record of successful delivery of cross-functional projects.
• Has either participated in projects implementing/delivering automated fulfillment solutions, or has close knowledge of operating said solutions, including insight into optimizing them through various tactical approaches.

ME/NC/PA/SC Salary Range: $75,040 - $112,560

IL/MA/MD/NY Salary Range: $86,320 - $129,480


Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.

#LI-LL1 #LI-Hybrid


At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.

Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.

Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.

We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.