Clinical Assist - Orthopedics/ WC

Clinical Assistant

Full Time: Monday-Friday, 8:00 AM - 5:00 PM. Department: Orthopedics Location: Wesley Chapel, FL

The Clinical Assistant is trained in structured clinical assessments, professional documentation, population health workflows and team-based care in an ambulatory office or inpatient hospital setting to facilitate efficient and effective medical care between patients and clinical team members.

Responsibilities Essential Functions:

• Gathers data through patient or caregiver interviews and direct or indirect observation of clinical team member.
• Documents clinical data, assessments, procedures, and patient education according to Orlando Health and department specific policies.
• Accurately and thoroughly document medical visits and procedures as they are being performed by the physician or APP.
• Assists the physician, APP, or clerical team members by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician consultation.
• Effectively chart prep for upcoming appointments, ensuring complete charts before patient arrival.
• Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment.
• Able to help lead and participate in departmental committees and special projects as assigned.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
• Supports and demonstrates effective and professional communication with patients and family members.
• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellent standards.
• Consistently demonstrates personal and patient safety practices and adherence to infection control standards outlined in Orlando Health policies.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions:

• Must be able to demonstrate the knowledge and skills necessary to assess data appropriate to the age-specific needs of the patients on his or her assigned department and/or unit.
• Demonstrates awareness of medical/legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.
• Practices the efficient use of supplies.
• Assists business office as needed with reception, scheduling, and discharge of patients.

Qualifications:

• Education/Training: High school graduate or equivalent
• Licensure/Certification: Hold completion certification of an Orlando Health verified clinical documentation training program or complete a verified training program within 2 months of hire
• Experience: Minimum one (1) year of experience in a health care related position or health related education