Membership Sales Advisor, Upper West Side

Membership Sales Advisor, Upper West Side

Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality. Our spaces are intentionally elevated, our standards uncompromising, and our expectations high. We attract people who take pride in excellence, care deeply about quality, and want to be part of something that feels different the moment you walk through the door. We are builders, operators, and innovators who believe great environments and meaningful human connection change lives. Diversity, belonging, and ownership aren't slogans here, they're how we work. At Equinox, colleagues don't just support the business; they shape the future of wellness. Because for us, it's not fitness. It's life.

We create premium, immersive experiences where performance, hospitality, design, and human connection convergeand every detail matters. This is not a traditional fitness environment. It is a place where high standards, accountability, and pride in craft define the work. Fueled by an entrepreneurial mindset, we trust our people with real responsibility and real impact. Growth is earned through action, learning is hands-on, and careers are built by those who want to operate at the highest level. At Equinox, we don't just offer opportunitieswe offer long-term pathways for people who want to do meaningful work in an environment that expects more and delivers more.

Job Description

As a Membership Sales Advisor, you are an Equinox brand ambassador. You are passionate about health and fitness, exciting others by encouraging their potential. You are the expert on all the club's amenities, features, and programs. You're responsible for building lasting relationships with prospective and current members, ensuring they're maximizing their Equinox experience.

Membership Sales Advisors are responsible for achieving or exceeding individual sales goals, renewals and ancillary service goals by pre-planning the month with strategic outreach, in-club lead generation, and securing member referrals through events. You will work under the management of a General Manager and with the support of a Regional Sales Manager as well as your sales team. Membership Sales Advisors must display, have knowledge of and participate in all the club's services, programs, and products. Above all, Membership Sales Advisors have the ability to build rapport and lasting relationships with prospective and current members in order to build a strong referral base and retain members.

Responsibilities:

• Responsible for selling club memberships and ancillary business packages
• Prospect new business and clients
• Host events and workshops for in-club lead generation
• Achieve or exceed individual sales goals, renewals and ancillary service goals
• Conduct pre-planning activities each month including strategic outreach, for securing member referrals
• Build rapport and lasting relationships with prospective and current members
• Membership Sales Advisors must have knowledge of and participate in all the club's services, programs, and products

Qualifications

• Previous sales experience preferred
• Must have an entrepreneurial spirit
• Confidence to perform on an incentive-based salary
• Excellent verbal and written communication skills
• Enthusiastic, energetic, personable and friendly disposition
• Personal passion for health and fitness
• Enjoy working within a team
• Strong time management skills and practices
• MUST be able to work evenings, weekends and holidays
• MUST be able to work the last 4 days of each month

Pay Transparency: $17.00 Hourly. Variable bonus and commission plans allow for a potential total compensation of $80,000-$100,000 for reaching sales targets.

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.