Director of Customer Experience: Build & Scale CX
Tombot
Tombot seeks a Director of Customer Experience to build and scale a new CX function from the ground up. In this builder role, you will shape processes, standards, and a high-performing team that supports families, caregivers, and institutional partners with empathy. You will lead multi-channel support, define workflows, and own CX KPIs while collaborating with Ops, Quality, Product, and Engineering, including FDA/CAPA considerations for regulated environments. #J-18808-Ljbffr Tombot
Vacancy posted 3 days ago
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