Customer Retention Manager
Virtual Vocations Inc
To elevate customer experiences, the full-time Head of Customer Retention will manage gross and net revenue retention metrics, lead the customer success team, and optimize the customer journey in a remote work environment. Key responsibilities Own and define metrics for gross and net revenue retention, presenting outcomes to leadership monthly Lead and assess the customer success team, defining career paths and managing team performance Map and enhance the customer journey, ensuring farm families perceive value within the first 30 days of engagement Required qualifications Must be located in the US with availability for Central-time overlap Proven track record in leading customer success or retention in a B2B SaaS or coaching/services environment with $5M+ ARR Demonstrated experience in owning net revenue retention and driving measurable improvements in retention metrics
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Retention Manager in United States vacancy
- ...FOX, and ABC, we have proudly served more than 5 million customers and earned LegitScript certification for trusted online... ....Position OverviewWe are seeking a results-driven Retention & Lifecycle Marketing Manager to own and optimize the customer lifecycle across email...Suggested
- ...of the economy. We are built on a foundation of excellence, customer focus, quality products and services. We operate over 50 stores... ...Puerto Rico. We are currently looking to hire a Customer Retention Manager. You will have access to a comprehensive benefits...SuggestedTemporary workCurrently hiringImmediate start
Bernau Capital Partners
Miami, FL3 days ago - ...The primary responsibility of a customer retention manager is developing strategies to keep existing customers loyal, reducing customer churn, and maximizing long-term revenue Key Responsibilities: • Maintain and retain existing customers by building long lasting...SuggestedContract workWork at office
GFL Environmental
Southfield, MI2 days ago - ...Description Du betreust CRM- und E-Mail-Marketing-Systeme unserer Kunden und bist Ansprechpartner:in für alle Fragen zum Thema Customer Retention. ~Du wirkst mit an der Entwicklung ergebnisorientierter Strategien zur Erreichung angestrebter Ziele und definierst...SuggestedFull timeRemote work
RETITO GmbH
Remotea month ago - ...Customer Retention & Development Manager (CRDM) We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round...Suggested
$81k - $120k
...of creating meaningful and lasting relationships with our customers. We believe great products start with great values - that’s... ...our mission and drives long-term loyalty.We’re looking for a Manager of Retention Marketing to deepen engagement and grow customer lifetime...Seasonal workWork at office- ...Owning the execution of the retention roadmap, the full-time Senior Retention Manager will manage onboarding, loyalty, and lifecycle retention initiatives while working remotely to drive subscriber engagement and reduce churn. Key responsibilities Finalize and scale onboarding...Full timeRemote work
Virtual Vocations Inc
United States3 days ago $108k - $148k
...renewals across Gartner; implement programs ensuring Gartner's retention and growth strategy Create scalable action plans and lead... ...NCVI partners Drive strong collaboration with Client Value Managers (CVMs), and our Center of Excellence partners to build strong...WorldwideGartner
Arlington, VA3 days ago$128.55k - $222.82k
The Retention Sales Director (RSD) is a senior, client-facing sales leader responsible for... ...proactive retention strategies, risk management, and high-impact renewal execution. This... ...a workforce that is as diverse as the customers we serve and to foster an inclusive work...Full timeContract workTemporary workLocal areaFlexible hours- ...global media and we need your help adding fuel to the fire.About the RolePolymarket is looking for a CRM Manager to own end-to-end retention strategy across the customer lifecycle for Polymarket's US App and Polymarket.com. You'll build and optimize campaigns across email...Afternoon shift
- ...Highway Safety Association is looking for a Senior Manager, Member Engagement to drive member engagement and retention within the organization. This role is crucial... ...proactive relationship management and exceptional customer service. Offering a flexible hybrid work...Flexible hours
Governors Highway Safety Association
Washington DC3 days ago $132k - $140k
...We're a fast-growing, nine-figure D2C brand with a loyal, high-retention subscriber base, and we're scaling our retention function to match... .... ABOUT THE ROLE We're hiring a Senior Retention Manager to own execution of our retention roadmap. This role reports directly...Remote workWork from homeFlexible hoursAfternoon shiftEveryday Dose Inc.
United States3 days ago- ...Senior Retention Manager Everyday Dose is a functional coffee company on a mission to help people feel better, think clearer, and perform at their best, without the crash that comes with regular coffee. We're a fast-growing, nine-figure D2C brand with a loyal, high-...Remote work
Everyday Dose
United States2 days ago $70k - $100k
...balancing function, durability, and thoughtful design. As we continue to grow, we’re looking for a Lifecycle & Retention Marketing Manager to help deepen long-term customer relationships through owned channels. Job Overview We’re seeking a Lifecycle & Retention Marketing...Full timeRemote workALPAKA
New York, NY3 days ago- ...reviewing member lifecycle dashboards: first-year retention, onboarding completion, renewal conversion, and... ...of professional experience in membership, customer or client success, constituent engagement, program management, association management, or a related field....Full timeRemote work
Sigma Theta Tau International Honor Society of Nursing
Remotea month ago - ...Retention Sales Manager Position Summary: The Account Sales Manager is responsible for supporting sales performance across all departments by assisting consultants, providers, and leadership in maximizing opportunities, increasing collections, improving close rates,...
Novuskin Med Spa
Las Vegas, NV22 hours ago $55k - $65k
...workforce development, preparing diverse workers and workers to play a central role in the city's growth. About the Role The Retention Case Manager (RCM) is a full-time, mission-critical role within Everybody Builds' workforce programming team. This position is at the...Full timeTemporary workFor contractorsApprenticeshipWork at officeLocal areaFlexible hoursGREATER PHILADELPHIA URBAN AFFAIRS
Philadelphia, PA2 days ago- ...best work. Our values: We make a positive impact. We aim for the stars. We care for each other. Impact of a Customer Retention Manager As our Customer Retention Manager, you play a key role in protecting and growing revenue across a high-volume...Remote jobFull timeContract workCurrently hiringWork at officeFlexible hours
$164.5k - $234.5k
SUMMARY/JOB PURPOSELeads the implementation of the recruitment and retention strategy while ensuring adherence to global requirements and... ...and clinical trial phases.Experience in electronic data management.Experience reducing both patient and site burden during clinical...Full timeWork at officeLocal areaWorldwideFlexible hours- ...Job Description Job Description Drive Customer Loyalty. Grow Recurring Revenue. Make an Impact.Peaden is seeking a highly motivated Membership & Customer Retention Manager to lead the growth, retention, and overall success of our membership program across multiple...
- ...Advancement and Engagement Manager The Advancement and Engagement Manager is an integral member of the Advancement team at the Mount, responsible for strengthening engagement and philanthropic participation among parents, alumnae, and other members of the Mount community...Full timeNight shiftWeekend work
- ...contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins...Part timeWork at officeLocal areaRemote work
NetApp
New York, NY13 hours ago $325.55k - $421.3k
...teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity,... ...proven experience as a proven experience as a Strategic Account Manager, Client Executive, or similar role, with a focus on engaging with...Part timeWork at officeLocal areaNetApp
San Jose, CA1 day ago$287.3k - $371.8k
...teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity,... ...key to AI success is intelligent data and the infrastructure to manage it. Customers are urgently rethinking how they modernize, secure...Part timeWork at officeLocal areaImmediate startRemote workShift workNetApp
San Jose, CA1 day ago- ...preparation and healthy living habits Support household organization and cleanliness Assist with budgeting, shopping, and money management as appropriate Teach and reinforce skills that promote independence Provide transportation to approved activities and...Daily paidFull timePart timeFlexible hours
Kindly Direct Care
Lakewood, NJ21 days ago - ...identify and resolve coverage and availability hurdles and to manage pricing and forecasting complexity.We are headquartered in Philadelphia... ...professional to own and drive success across a portfolio of customers — the largest life sciences and pharmaceutical companies in the...Immediate startVisa sponsorshipFlexible hours
$166.5k - $185k
...unstructured data problems in their industry. With customers representing some of the largest and... .... As a Senior Customer Engagement Manager (L5) specializing in our Insurance... ...deliver measurable business impact.Secure Retention and Accelerate Renewals: Partner closely...Work at officeFlexible hours$107k - $214.5k
...like RSM.The RSM IT organization is seeking a Microsoft D365 CE Manager with proven project management skills and experience managing... ...accelerators as well as additional Microsoft-centric tools to help customers stay competitive in a constantly changing environment. Our...Full timeWork experience placementInternshipWork at officeLocal area- ...package, along with the opportunity to work within an innovative and collaborative environment.Join our Marketing Team as a Client Manager located in our Atlanta, Austin, Houston, Miami or Philadelphia office.We are seeking a highly skilled professional who thrives in a...Hourly payFull timeWork at office
$180k - $240k
Kennedy Jenks is seeking an experienced Client Service Manager in Washington to strengthen client relationships, support growth, and guide high-quality service delivery.In this client-facing leadership role, you’ll work across client strategy, business development, team...Work at office2 days per week
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Retention Manager. Be the first to apply!
Related searches
- retention manager United States
- airline customer United States
- customer engineer United States
- customer retention United States
- customer project program manager United States
- customer insights analyst United States
- verizon customer United States
- amazon customer United States
- customer satisfaction United States
- work from home customer United States