Show Day Receptionist - Shoreline Amphitheatre (Seasonal 2026)

Shoreline Amphitheatre Show Day ReceptionistPassionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!Job ResponsibilitiesAnswer inbound calls to help resolve customer concerns through analysis to determine the most effective resolution.Assist guests and staff with any questions or needs.Manage the filing and logging of lost and found itemsSupport various show day projects, often times including tasks on Microsoft Word, Excel and Power pointDeliver exemplary customer service to maintain customer loyaltyAdapt to customer needs ensuring they are understood and appropriate action is taken to meet and exceed their expectationsKeep records of customer interactions or transaction, recording details of inquiries, complaints, or comments, as well as action taken.Refer unresolved customer grievances to designated departments for further investigationOther duties assigned by the General Manager and Assistant General ManagerQualificationsAbility to work weekend night shifts and some weekday night shifts (day of shows only).High School Diploma or equivalentProficiency in Microsoft Office products (Outlook, Word, Excel); and other common internet toolsProfessional written and verbal communication skills; ability to build and foster professional relationships with individuals at all levels.Must be able to maintain confidentiality, handle sensitive matters and exercise excellent judgment.Ability to work well independently and within a teamMust be over 18 years of ageEqual Employment OpportunityWe aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, race, sex, gender, gender identity, sexual orientation, intersectionality, or any other basis protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and/or applicable laws in other areas. Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and/or federal law. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.The expected compensation for this position is: $19.70 USD - $20.50 USD Hourly. Pay is based on a number of factors including market location, qualifications, skills, and experience. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.