Property Manager

Position Overview

TNCR Property Management is seeking an experienced and highly organized Property Manager to join our Commerce office. This role is responsible for overseeing the day-to-day operations of a portfolio of residential and/or mixed-use properties across our Los Angeles and Orange County territory, ensuring efficient management, tenant satisfaction, owner communication, and compliance with company SOPs and applicable laws.

Position Overview

TNCR Property Management is seeking an experienced and highly organized Property Manager to join our Commerce office. This role is responsible for overseeing the day-to-day operations of a portfolio of residential and/or mixed-use properties across our Los Angeles and Orange County territory, ensuring efficient management, tenant satisfaction, owner communication, and compliance with company SOPs and applicable laws.

The ideal candidate is a proactive problem solver with strong organizational skills, excellent communication abilities, and hands-on experience in all aspects of property management operations within a fast-paced, multi-property portfolio.

Minimum Qualifications

• Minimum of 2+ years of experience in the Property Management industry
• Bilingual required: Fluent in English and Spanish (spoken and written)
• Proven experience managing residential and/or multifamily properties
• Strong working knowledge of property management software (AppFolio or similar systems preferred)
• Ability to work in a fast-paced office environment with multiple priorities across a large, active portfolio
• Reliable transportation for periodic property visits and inspections throughout the LA/OC market

Key Responsibilities

Property Operations & Management

• Oversee day-to-day property operations across the LA/OC portfolio in accordance with TNCR policies and procedures
• Manage tenant relations, including inquiries, complaints, and issue resolution
• Serve as the primary point of contact between tenants, ownership, vendors, and internal departments
• Conduct regular property and unit inspections and document findings

Leasing & Marketing

• Coordinate and oversee marketing and leasing activities
• Review rental pricing, vacancy status, and leasing performance
• Ensure proper execution of leases, renewals, notices, and tenant onboarding
• Work closely with the Leasing Department to minimize vacancy and maximize occupancy

Maintenance & Work Orders

• Review, assign, and track maintenance work orders
• Coordinate with in-house technicians and third-party vendors
• Ensure timely completion, quality control, and proper documentation
• Monitor maintenance costs and follow owner authorization requirements

Rent Collections & Delinquencies

• Oversee rent collection processes
• Monitor delinquent accounts and follow company procedures for notices
• Coordinate and manage the eviction process in compliance with local and state laws
• Maintain accurate records related to tenant balances and payment histories

Inspections & Compliance

• Schedule and conduct move-in, move-out, annual, and special inspections
• Ensure properties comply with local, state, and fair housing regulations
• Maintain accurate documentation and inspection reports in the system

Owner Communication & Reporting

• Communicate professionally and clearly with property owners
• Provide updates regarding property performance, maintenance issues, and tenant matters
• Assist with operational reporting and documentation as needed

Organization & Performance Tracking

• Effectively manage daily tasks and priorities across a high-volume LA/OC portfolio
• Maintain strong tracking and follow-up systems for tasks, deadlines, and performance metricsEnsure accurate data entry and record-keeping within the property management database
• Work collaboratively with office staff while maintaining accountability for assigned tasks

Skills & Competencies

• Strong problem-solving and conflict-resolution skills
• Excellent time management and task prioritization abilities
• Detail-oriented with strong organizational skills
• Professional communication skills (written and verbal)
• Ability to handle difficult tenant and ownership situations with professionalism
• Comfortable working with multiple properties and deadlines simultaneously across a large territory

Work Environment

In-office position based in Commerce, CA (2181 S. Atlantic Blvd Suite 100, Commerce, CA 90040)

Fast-paced professional office setting

Requires consistent collaboration with internal teams and field staff

Why Join TNCR Property Management

• Structured SOP-driven environment
• Growing company with clear processes and accountability
• Opportunity for professional growth within a full-service property management firm