National Account Manager

Job Description

Job Description

The National Account Manager is responsible for developing and executing strategic account plans for assigned national and multi-location customers while driving profitable growth across GHX Industrial key markets. This role serves as the primary relationship manager for enterprise-level customers and is responsible for expanding market share, identifying new opportunities, pursuing major capital projects, and strengthening executive-level customer relationships.

Role & Responsibilities

Strategic Account Management

• Develop and execute comprehensive account strategies for assigned national accounts.
• Build executive relationships across procurement, engineering, operations, maintenance and project teams.
• Establish and maintain proactive communication across customer stakeholders, GHX leadership, branch teams, and supplier partners to ensure alignment, accountability, and successful execution of strategic initiatives and major projects.
• Conduct regular business reviews and growth planning.

Business Development

• Identify and pursue new business opportunities within assigned accounts and targeted growth markets.
• Develop strategic engagement plans to secure preferred supplier status and increase market share.
• Collaborate with supplier partners to create and deliver value-added customer solutions.
• Drive organic sales growth through cross-selling, specification development, and market penetration initiatives.
• Identify opportunities for national agreements, enterprise-wide standardization, and strategic sourcing programs.
• Develop relationships with Engineering, Procurement and Construction (EPC) firms, general contractors, engineering firms, design-build contractors, and project owners.
• Identify, qualify, and track major capital projects through planning, design, construction, commissioning, and operational phases.
• Influence project specifications and procurement strategies to position GHX products and solutions.
• Coordinate project pursuit strategies across multiple regions and branch locations.
• Develop relationships with Data Center owners, operators, developers, EPCs, general contractors, mechanical contractors, and electrical contractors.
• Engage hyperscale, colocation, mission-critical, and cloud infrastructure organizations.
• Support Data Center construction, expansion, modernization, and maintenance opportunities nationwide.
• Maintain awareness of market trends, project pipelines, contractor alignment strategies, and customer procurement initiatives within the Data Center, EPC, and Critical Infrastructure markets.

Executive Engagement

• Coordinate executive relationships between customer leadership and GHX senior management.
• Prepare and lead executive business reviews.
• Negotiate strategic agreements and commercial terms.

Operational Excellence

• Coordinate implementation of new accounts and contracts.
• Drive supply chain optimization, issue resolution and continuous improvement initiatives.

Qualifications

Qualifications

• Bachelor degree required.
• 7-10 years industrial sales, business development or national account management experience.
• Demonstrated success selling into EPC organizations and Data Center markets.
• Experience with utilities, power generation, manufacturing or critical infrastructure markets preferred.
• Excellent written, verbal, presentation, and executive-level communication skills with the ability to influence stakeholders across multiple organizations and levels of management.
• Ability to travel 40%-60% nationwide.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.