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Home Care Office Scheduler- Start Immediately

At Home Personal Care

Job Description

Job Description

Benefits:

  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Training & development
  • Vision insurance
We are looking for an Home Care Scheduler to come be apart of the our team! This role makes a significant impact on our daily operations and the ability to provide the best care to clients by coordinating non medical services.

As a scheduler, you will be primarily responsible for the day to day oversight of all caregiver schedules. Process-driven with exceptional customer service skills, you genuinely care about connecting clients and caregivers to improve lives.

RESPONSIBILITIES
  • Coordinate the use of our caregivers to ensure consistent quality of services for staffing needs
  • Assign new clients to caregivers according to scheduling protocols
  • Use web based scheduling application as the basis for all scheduling
  • Create and maintain schedules for all employees
  • Contact caregivers regarding shift coverage and any changes to the hours of their regular schedule
  • Keep a hot list of all staff that can be placed immediately or used as backup for all call off situations
  • Fill open shifts and securing coverage for call-offs or changes in clients needs
  • Maintain ongoing communication with Administrators and Caregivers regarding scheduling and changes
QUALIFICATIONS
  • High school diploma or GED
  • 1-2 yrs patient scheduling experience
  • Must be well organized, show great attention to detail
  • Proficient with computer use and software applications
  • Multi-tasker and customer service-oriented
  • Excellent time management skills
  • Home Health experience preferred
WHY JOIN THE INDUSTRY?
  • Health benefits available
  • Competitive compensation
  • Training and support

Vacancy posted 1 day ago
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