FSO Technician

Company Overview

At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people property and places. Our solutions foster the collaboration thats critical for safer communities safer schools safer hospitals safer businesses and ultimately safer nations. Connect with a career that matters and help us build a safer future.

Department Overview

Job Description

• Install maintain and repair CCTV cabling infrastructure including coaxial CAT5e/6 and fiber often routed through underground pathways walls ceiling trays in-ground vaults and pull boxes tech poles fixed base and direct-buried poles and other confined environments or challenging structures.
• Terminate label and test voice video security and data cabling; remove and dispose of outdated or abandoned cables. Install or relocate camera drops wall outlets patch panels power injectors and various media converters.
• Perform installation maintenance and repair work in and around outdoor modular and freestanding NEMA enclosures to ensure secure weather-resistant housing for CCTV and related electronic equipment.
• Install and maintain rack-mounted equipment including switches patch panels and cable management systems; conduct regular cleaning and preventative maintenance of network closets data rooms MDF/IDFs etc.
• Regularly communicate repair progress priorities and emerging issues to internal remote technical teams to maintain alignment and awareness of remote support requirements. Escalate critical service issues as needed ensuring continuous updates to the broader Service team on high-priority incidents that exceed standard resolution timelines.
• Perform routine health checks and visual diagnostics of field equipment (cameras encoders field switches media converters etc.) identifying and reporting issues related to connectivity performance and functionality.
• Install peripheral electronics such as monitors and displays battery backups (UPS) PoE midspans wireless access points corporate and ruggedized network switches racks cabinets and various enclosures.
• Assist remote technical resources with the onboarding of net-new and replacement devices e.g. verifying VMS connectivity and point-and-aiming cameras for optimal field of view (FOV) coverage.
• Transport and assemble wall and floor-mounted racks and cabinets; rack-and-stack various types of equipment ranging from server network and NVR appliances to patch panels shelving and UPS systems.
• Install troubleshoot and repair a variety of camera types in both indoor and outdoor environments including fixed-lens pan-tilt-zoom (PTZ) multi-lens thermal license plate recognition (LPR) explosion-resistant and long-range or wide-area coverage solutions.
• Regularly utilize ladders of various sizes to install service or repair CCTV cameras and related equipment mounted at elevated heights; operate man lifts where ladder access is impractical or poses safety concerns.
• Collaborate with cross-functional teams including design engineers field technicians project managers and various technical groups to address complex issues and ensure smooth integration of video surveillance systems into larger IT infrastructures.

Duties may also include:

• Attend standups technical project engagements and other team meetings.
• Participate in training sessions surrounding new technologies industry best practices and organizational compliance requirements.

Qualifications:

• A valid drivers license
• Must have minimum of 3 years of direct experience in a field technician or technical support role in one of the following fields:
  • Low Voltage Security (IP Video Surveillance CCTV Systems IP Based Access Control.)
  • Low Voltage or Data Network Cabling and Infrastructure
  • Network Device Management or Installations

• Must be willing to travel to multiple states via company provided vehicle.
• Strong preference for previous technical experience and working knowledge of Avigilon Products.
• Experience installing supporting and maintaining the following products is a plus:
  • Avigilon cameras
  • Lantronix and Cisco network switches
  • Dell servers and desktops
  • APC or Eaton UPS battery backups

Target Base Salary Range:$70000 - $80000 USD

Consistent with Motorola Solutions values and applicable law we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge skills and experience. The actual offer will be based on the individual candidate.

#LI-JM3

#LI-REMOTE

Basic Requirements

Required Skills:

• High School Diploma/GED with 3 years experience in one of the following: LMR RF Systems Wired/Wireless Communication Systems Networking Equipment or IT
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

Our :

• Incentive Bonus Plans

• Medical Dental Visionbenefits

• 401K with Company Match

• 10 Paid Holidays

• GenerousPaidTime Off Packages

• Employee Stock Purchase Plan

• PaidParental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.

Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please complete this Reasonable Accommodations Formso we can assist you.

Required Experience:

IC