Sales Team Lead - FT The Spice House • Posted May 18, 2026

The Spice House is looking for a Sales Team Leader who is passionate about spices and results-oriented. This individual will inspire and lead our team of Spice Merchants towards achieving sales targets through exceptional customer experiences. They will demonstrate an excellent work ethic, a willingness to go the extra mile, and an eagerness to grow in leadership responsibility at the company. Responsibilities Drive Sales Performance: Take ownership of both personal and store sales results by proactively engaging in intentional selling behaviors, leveraging customer insights, and identifying opportunities to increase transactions, average order value, and overall revenue. Lead and Mentor the Team: Inspire, coach, and develop the Spice Merchant team to consistently achieve and exceed store KPI goals. Provide constructive feedback, model best practices, and foster a culture of accountability, growth, and excellence. Customer Engagement & Problem Solving: Deliver exceptional customer experiences by understanding individual preferences and needs, offering tailored product recommendations, and resolving internal or external challenges with confidence and professionalism. Positive Leadership & Culture: Demonstrate energy, initiative, and a solutions-oriented mindset that motivates the team, reinforces our brand culture, and supports a positive work environment. Data-Driven Decision Making: Utilize sales data, trends, and performance metrics to identify opportunities, address gaps, and implement strategies that drive measurable results. Operational Excellence: Support daily store operations, including opening and closing procedures, inventory management, and POS execution, ensuring accuracy, efficiency, and compliance with company standards. Collaboration & Store Presentation: Partner with fellow team members to maintain a visually appealing, organized, and fully stocked sales floor. Lead by example to uphold high standards of store presentation and operational discipline. Requirements Minimum 2-3 years retail experience and/or relatable experience; store leadership, team lead or supervisory experience preferred Minimum 2-3 years supporting and leading sales techniques that drove revenue growth in a retail or relatable role Proficient in computer skills and related technologies Friendly, outgoing demeanor with a strong commitment to customer service – You genuinely like to connect with people! Ability to express oneself clearly and persuasively when connecting with customers and making sales Calm, professional and able to problem solve Must be able to lift up to 25 pounds, walk and stand for extended periods of time Must be willing to work weekends Passion for food and flavor is a must! Why The Spice House We offer flexible hours and schedules typically between the hours of 9am and 6pm, 7 days a week You can make a huge impact as a key member of an emerging brand that’s disrupting how consumers gain access to the freshest spices You will work with a group of passionate team members that are driven to help home cooks and professional chefs alike create delicious food with the highest quality ingredients You’ll join a company that is passionate about its people and their development, with opportunities for trainings and advancement Employee benefits* for full-time employees include health, dental, vision, life insurance and bonus potential after 90 days; 401K with company match, generous time off, spice education and free spices monthly (*Program eligibility requirements apply) #J-18808-Ljbffr Downtown Naperville