Automotive Customer Service Representative

Automotive Service Writer/Advisor - $16.00-$19.00/hr. plus bonuses

Full Time and Part Time

Benefits Include:

-Health Insurance (Dental, Vision, Medical)

-Paid vacation and holidays

-Matching 401(k)

-Paid on-the-job training

-Leadership development and coaching

-Company provided uniforms

-Tuition reimbursement including technical certifications

-Safety shoes offered through the company

-No late evenings

Required Qualifications:

-Automotive experience (two years or more preferred)

-Reliable transportation to and from work

-Communicate directly with customers and relay vehicle issues to the Mechanic


-Suggest maintenance and repair services to the customer

based upon vehicle's diagnosis

-Have effective interpersonal, oral, and communication skills


-Bilingual applicants preferred

As a Service Advisor, you will:

-Establish and maintain good working relationships with customers to encourage repeat and referral business

-Greet customers and provide excellent customer service

-Create repair orders and communicate with technicians to ensure timely completion of repairs

-Explain repair estimates and obtain customer approval before proceeding with repairs

-Keep customers informed about the status of their vehicles throughout the repair process

-Reconcile daily and weekly paperwork for finance records

-Maintain high-quality service repairs and minimize comebacks

-Familiarity with auto estimating software R.O. Writer is preferred

A Mission with a Company - Join Us!

PM Lube, LLC is a franchisee of Valvoline Instant Oil Change (VIOC). Our mission is "Changing Lives Through Stewardship," and that starts with our great people.

PM Lube, Inc. and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against based upon disability.


We participate in the E-Verify program.