Food Service Assistant

Summary Under routine direction, this position is responsible for providing overall administrative support to San Diego State University (SDSU) Dining. To include interacting with customers, Meal Plan holders, Parents and SDSU Dining applicants. Summary Under routine direction, this position is responsible for providing overall administrative support to San Diego State University (SDSU) Dining. To include interacting with customers, Meal Plan holders, Parents and SDSU Dining applicants. Compensation Pay Rate: $18.00 per hour Job Description Under routine direction, this position is responsible for providing overall administrative support to San Diego State University (SDSU) Dining. To include interacting with customers, Meal Plan holders, Parents and SDSU Dining applicants. ESSENTIAL DUTIES AND RESPONSIBILITIES DEPENDING ON LOCATION: NOTE: The duties listed below are examples of the variety and general nature of those performed by employees in this job description. The list is descriptive only and should not be used for any other purpose. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This is not an all-encompassing list and additional duties may be assigned based on business needs. The responsibilities listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provides administrative support to the dining division including correspondence, faxing, arranging meeting times and locations and preparing reports. Communicates with customers, vendors, applicants and departmental personnel via telephone, in-person and email. Processes meal plan reimbursements and payments through the dining office Communicates with SDSU students and parents regarding meal plan questions or concerns. Answers questions, provides guidance and information to all inquiries. Sells commuter meal plans; upsells meal plans during specific semester dates Maintains adequate form supplies in the office Facilitates maintenance of office machines to ensure equipment operates properly Performs record management by creating folders, filing and updating information as needed. Collects and distributes mail. Assists in maintaining cleanliness and organization in the office Observes all safety and company policies and procedures in the performance of duties Must be capable of handling confidential information with a high degree of discretion, professionalism, and adherence to applicable privacy and data protection requirements. Must comply with and ensure continued, consistent compliance with all company policies, and federal, state, and local laws/regulations including but not limited to: employment, safety, and health. Other duties as assigned. Job Requirements MINIMUM EDUCATION, TRAINING AND EXPERIENCE REQUIRED: The minimum requirement for applicants is a High School Diploma or General Education Development (GED) degree. Related experience and/or advanced training or any equivalent combination of education and experience may be substituted. Previous administrative assistant experience or customer service experience is desired. Must be computer literate with knowledge of Microsoft Office products. Must be able to use general office machines and multi-line telephone. Strong communication, interpersonal skills, and organizational skills are required. MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Language Skills Must be able to read, write and understand English. Requires the ability to follow verbal and written instructions, guidelines and objectives. Requires the ability to read and comprehend a variety of informational documentation, procedures and correspondence. Requires the ability to write correspondence with proper format, punctuation, spelling and grammar. Must be able to communicate effectively using electronic media and in written and verbal forms. Requires the ability to effectively communicate with customers and employees. Mathematical Skills Requires the ability to prepare and analyze numerical figures, create and interpret spreadsheets. Must be able to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, percentages and decimals. Reasoning Ability Requires the ability to apply common-sense understanding to carry out general written or oral instructions. Must be able to multi-task, prioritize work and pay attention to detail. Requires above average analytical and quantitative skills. Manual Dexterity Must be able to utilize a computer and the ability to use a variety of office machines and equipment. Physical Communication Must have the ability to talk/expressing and/or exchanging ideas and hear/perceiving sounds. Physical Demands Must be able to operate computers, copy machines, fax machines and other general office equipment. Extensive use of computers and computer monitors is required. Specific visual abilities required by this job include close vision, distance vision and color vision for extensive reading and interpretation of charts and/or spreadsheets. Physical demand requirements are at levels for sedentary work. Must be able to use body members to sit, move and lift or carry objects or materials weighing up to 20 pounds. WORKING CONDITIONS AND HAZARDS Work is regularly performed in a traditional office setting. There may be occasional exposure to food fumes or airborne particles. The noise level in the work environment is usually low to moderate. Background Check Information A background check will be conducted after a conditional offer of employment is extended by the company and accepted by the applicant and must be satisfactorily completed prior to any applicant beginning work in a full-time, part-time non-student, or sensitive student capacity with Aztec Shops Ltd. Background checks will include, at minimum, verification of education and employment histories, criminal records, national sex offender registry check, and references. Additionally, based on the nature and scope of the position, the background check may also include a credit report, motor vehicle report, and verification of professional licenses. Failure to answer background check questions honestly, and satisfactorily complete the background check may affect the employment status of applicants or continued employment of current Aztec Shops employees who apply for promotional positions which require a background check. Aztec Shops Ltd. complies with all applicable federal, state and local laws, including California Fair Chance Act, when conducting background checks. Aztec Shops will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Aztec Shops is concerned about criminal history that is directly related to the job, you will be given notice and an opportunity to respond and provide additional information such as rehabilitation efforts or mitigating circumstances, or information pertaining to the accuracy of the background report. Aztec Shops will consider all evidence of rehabilitation and mitigating circumstances. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage. Aztec Shops is a diverse community representing many perspectives, beliefs, and identities. We are committed to fostering an inclusive, respectful culture that promotes open communication, mutual respect, and a sense of belonging, to support the success of both our employees and students. All Aztec Shops programs and activities are open and accessible to all individuals, regardless of race, sex, color, ethnicity, or national origin, and other characteristics protected by law. Consistent with California and federal civil rights laws, Aztec Shops maintains a Nondiscrimination Policy that prohibits discriminatory preferential treatment, segregation, and all forms of unlawful discrimination, harassment, and retaliation in all programs, policies, and practices. Aztec Shops is dedicated to providing equal opportunity in employment and ensuring that no employee or applicant faces unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin or any other characteristic protected by law. This commitment applies to all aspects of employment, including but not limited to recruitment, hiring, promotion, compensation, benefits, training, job assignments, disciplinary actions, and terminations. Our commitment to equal opportunity ensures that every employee has access to the resources and support needed to thrive and succeed. Aztec Shops complies with Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and other applicable state and federal anti-discrimination laws. For additional information about the SDSU campus policy please visit Affirming Equal Opportunity. #J-18808-Ljbffr