Regional Director Operations - Mid-West Region

Location:Midwest Region Preferred Residence: Wichita, KS preferred; candidates in the Dallas, TX areawill be considered Portfolio: Variety of hotels throughout the Midwest Travel: Extensive travel is required LeximaLodging is seeking an experienced, results-driven Regional Director ofOperations (RDO) to provide strategic and operational leadership for aportfolio of hotels throughout the Midwest. This is a senior-leveloperational leadership position responsible for driving financial performance,guest satisfaction, employee engagement, brand compliance, operationalexcellence, and leadership development across a geographically diverseportfolio. Thesuccessful candidate will have a proven history of leading multiple hotels andGeneral Managers, improving KPI results, and holding property leadershipaccountable for performance. This individual must be a proactive operator whoidentifies issues early, develops practical solutions, and follows through toensure results. The idealcandidate will reside in Wichita, with consideration for candidates based inthe Dallas, TX area. KeyResponsibilities Multi-Property OperationalLeadership Provide strategicoversight and operational leadership for multiple hotel properties Conduct regularproperty visits and operational reviews to evaluate performance, identifyopportunities, and establish accountability. Partner withGeneral Managers to develop and execute property-specific action plans andperformance improvement strategies. Proactivelyidentify operational, staffing, financial, guest service, and leadership issuesand take timely action to resolve them. Ensure consistentexecution of company policies, procedures, and operational best practicesacross the portfolio. Financial Performance Drive revenuegrowth, profitability, cost control, and overall financial performance acrossthe portfolio. Collaborate withSales and Revenue Management counterparts on sales, marketing and distributionstrategies. Review andanalyze P&Ls, budgets, forecasts, labor costs, departmental expenses, andkey performance indicators. Partner withGeneral Managers to establish financial goals and hold leadership accountablefor achieving budget and performance objectives. Identifyfinancial trends, opportunities and risks, and implement corrective action whennecessary. Driveaccountability for labor management, productivity, and controllable expenses. Guest Experience & OperationalExcellence Drive consistentimprovement in guest satisfaction, service delivery, quality assurance, andonline reputation. Monitor brandperformance metrics, quality assurance scores, and operational trends. Identifyrecurring guest and operational issues and develop strategies to address rootcauses. Lead initiativesdesigned to improve guest loyalty. Leadership & TalentDevelopment Recruit, coach,mentor, and develop General Managers. Develophigh-performing leadership teams capable of independently managing propertyoperations. Identify talentgaps and support succession planning and leadership development across theregion. Provide coachingand performance feedback to strengthen leadership effectiveness while fosteringa culture of accountability, employee engagement, teamwork, professionalism,and continuous improvement. Brand Standards &Compliance Ensure consistentcompliance with brand standards, franchise requirements, company policies, andoperational procedures. Support propertiesduring brand inspections, quality assurance reviews, and operational audits. Ensure propertiesmaintain appropriate standards related to safety, security, regulatorycompliance, and risk management. Communication &Collaboration Maintain clear,concise, professional, and consistent communication with General Managers,corporate leadership, ownership, brand representatives, and propertyassociates. Partner withcorporate departments including Finance, Human Resources, Sales, RevenueManagement, and Operations to achieve company objectives. Provide regularupdates to senior leadership regarding property performance, opportunities,risks, and required support. Required Qualifications Previousoperational leadership experience with major hotel brands. Proven experienceas a Regional Director of Operations, Area Director, Area Manager, orcomparable multi-property hotel leadership role. Experienceoverseeing a portfolio that includes both select-service and full-servicehotels. Highly organizedwith the ability to oversee multiple hotel locations and geographicallydispersed teams. Proven trackrecord of improving financial performance, guest satisfaction, employeeengagement, and operational results. Strongunderstanding of hotel financial management, including P&L analysis,budgeting, forecasting, labor management, and expense control. Demonstratedunderstanding and experience maintaining brand standards and franchisecompliance across multiple hotel brands. Strongleadership, coaching, problem-solving, and decision-making skills. Excellent verbaland written communication skills with the ability to communicate clearly,concisely, and professionally. Demonstratedability to proactively identify issues, determine root causes, developsolutions, and follow through to resolution. Experienceoperating across multiple markets and/or ownership groups. Food &Beverage experience is preferred. #J-18808-Ljbffr Lexima