Patient Recruiter Associate

Job Description

Job Description

Design Science is a human factors research firm dedicated to testing medical devices for usability and safety before they go to market. We're looking for a Strategic Partnership Associate (SPA) to recruit paid participants for user-centered research studies in Philadelphia, Chicagoland and across the U.S. 
This position plays a key role in bringing innovative medical devices to market with an impact on improving patient lives around the world.

What You’ll Do:

• Recruit patients, caregivers, and medical professionals for paid study sessions for our labs in Philly, Evanston and around the U.S.
• Manage participant recruitment, screening, enrollment, scheduling, and follow-up communications
• Build partnerships with healthcare organizations and advocacy groups
• Develop and execute creative recruitment strategies
• Coordinate participant logistics and maintain databases (Salesforce)
• Attend outreach events and occasionally support front desk operations

What You Must Have:

• 1–2 years in customer service, hospitality, call center or medical field
• Strong communication, negotiation, and relationship-building skills
• Ability to cold call, manage multiple projects, and meet deadlines
• High School Diploma required; Bachelor’s degree is beneficial
• This position requires you to be in on site 2 days a week in our center city Philadelphia location and remote the rest of the week.
• The finalist will be required to successfully complete a background check.

Perks & Benefits:

• Medical, dental, vision + mental health support
• Generous PTO & paid holidays 
• 401K with match, paid family leave
• Wellness program, casual dress code, and more!

Salary range for this position is $58,000-61,000 per year plus benefits.

Design Science is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
M/F/D/V

 

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