Room Attendant - Executive & Admin

Job Description

Job Description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:

Job Description:

Located in the heart of Midtown Manhattan, Hard Rock Hotel New York delivers a dynamic blend of elevated hospitality and cultural energy. Our hotel is more than a destination, it is a stage where music, design, and service come together to create unforgettable moments.
At Hard Rock, our employees are Band Members, each bringing their individuality, passion, and expertise to the guest experience. Together, we create an environment that is vibrant, refined, and authentically Hard Rock.

THE ROLE

We are seeking an Extra Room Attendant to join our team.

This role is an integral part of delivering a high-touch, luxury guest experience, ensuring that each guest room and public space reflects our commitment to excellence, cleanliness, and attention to detail.

The Room Attendant is responsible for maintaining the cleanliness and organization of guest rooms and assigned areas, ensuring that all spaces meet Hard Rock’s elevated standards and create a welcoming, comfortable environment for our guests.

WHAT YOU WILL ROCK

In this role, you will be responsible for the daily cleaning and upkeep of guest rooms, including making beds, replenishing amenities, dusting, vacuuming, and sanitizing bathrooms and high-touch surfaces.

Ensure all rooms are maintained to the highest standards, fully stocked, and ready for guest arrival in a timely manner.

Report any maintenance issues, damages, or safety concerns promptly to ensure rooms remain in excellent condition.

Follow proper procedures for handling lost and found items and ensure guest belongings are treated with care and respect.

Collaborate with housekeeping leadership and other departments to ensure efficient room turnover and guest satisfaction.

Maintain cleanliness in assigned service areas, linen closets, and carts, ensuring organization and readiness throughout your shift.

Adhere to hotel safety standards, cleanliness protocols, and brand guidelines at all times.

Ensure an extraordinary experience and create loyalty to the property and Hard Rock brand by exceeding expectations through exceptional attention to detail and care.

All responsibilities are executed with a focus on consistency, cleanliness, efficiency, and elevated service standards.

WHAT YOU BRING, THE HARD ROCK STANDARD

• You take pride in creating clean, welcoming spaces for guests
• You demonstrate strong attention to detail and high standards of cleanliness
• You work efficiently while maintaining quality in a fast-paced environment
• You are reliable, punctual, and take ownership of your responsibilities
• You contribute to a collaborative, energized, and high-performing team
• You communicate professionally and respectfully with team members and leadership
• You are committed to delivering service that is both polished and personal

COMPENSATION & BENEFITS

• This is a non-exempt role
• We offer a competitive benefits package including medical, dental, vision, paid time off, retirement savings, and employee perks
• Hard Rock Hotel New York is an equal opportunity employer and complies with all applicable federal, state, and local employment laws
• Applicants must be authorized to work in the United States

TAKE THE STAGE

If you are ready to bring your talent, energy, and individuality to a brand that values both luxury and personality, we invite you to apply and join the Hard Rock Hotel New York Team.

Pay Range:

Pay Range: $2 - $50