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IT Coordinator

NAPL - New Albany Plain Local Joint Park District

POSITION SUMMARY

Under the direction of the Parks Director, the IT
Coordinator manages the day-to-day technological operations of the district.
This role serves as an IT generalist responsible for maintaining network
stability, managing cybersecurity protocols, and overseeing facility access
control systems. The position requires a proactive professional who provides
technical leadership and ensures the integrity of the district's digital
infrastructure through detailed monitoring and support.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provides
    technical support for all staff, including hardware, software, and network
    troubleshooting
  • Monitors
    and manages district cybersecurity measures, including firewalls,
    antivirus, and threat detection
  • Administers
    facility access control systems and security camera networks
  • Manages
    IT asset lifecycles, including procurement, deployment, and
    decommissioning of equipment
  • Conducts
    regular system audits and implements software updates and security patches
  • Oversees
    data backup procedures and disaster recovery planning
  • Develops
    and maintains standard operating procedures (SOPs) for IT systems and user
    support.
  • Facilitates
    end-user training sessions for new software, security best practices, and
    office technology.
  • Manages
    local and cloud-based user accounts, including provisioning and
    offboarding.
  • Coordinates
    with external IT consultants and service providers for specialized
    technical projects.


KNOWLEDGE, SKILLS AND ABILITIES

  • Advanced
    knowledge of Windows/ChromeOS environments and Microsoft 365
    administration
  • Expertise
    in network security, VPNs, and firewall management
  • Proactive
    problem-solving skills with a high attention to detail
  • Ability
    to manage complex projects and vendor relationships independently
  • Proven
    ability to document technical processes and create user-friendly support
    guides.
  • Proficiency
    in managing remote access solutions and mobile device management (MDM).
  • Strong
    interpersonal skills with the ability to communicate technical concepts to
    non-technical staff.
  • Familiarity
    with compliance standards relevant to public sector data privacy.
  • Experience
    with audio/visual (AV) systems installation, maintenance, and support.


EDUCATION AND EXPERIENCE

Bachelor's degree in Information Technology, Computer
Science, or a related field is preferred. Minimum of three years of experience
in an IT generalist or support role. This is a strictly onsite work arrangement
requiring a proactive, detail-oriented professional. Relevant certifications
(e.g., CompTIA A+, Network+, Security+) are highly desirable.

PHYSICAL DEMANDS

The physical demands described here are representative of
those that must be met by an employee to successfully perform the essential
functions of this job. While performing the duties of this job, the employee is
frequently required to sit for extended periods, use a keyboard and mouse, and
view a computer monitor. The employee is also frequently required to talk or
hear. The employee may occasionally be required to walk or stand, and may
occasionally need to lift or move light office equipment, files, or supplies,
typically not exceeding 20-25 pounds. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

While performing this job, the employee will work in a
climate-controlled environment with standard office equipment, such as
computers, servers, and telecommunications hardware. The noise level is
generally moderate, consistent with the active and dynamic atmosphere of a
community center environment.

Compensation details: 63000-92000 Yearly Salary

PIa0fc94824167-26289-41119858

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