Director of Rehabilitation Services

ABOUT THE OPPORTUNITY

Great Basin Orthopaedics is seeking an experienced and motivated Director of Rehabilitation Services to lead our Physical Therapy and Occupational Therapy services.

This is a hands-on leadership role for a clinician who enjoys both patient care and department leadership. The Director will maintain an appropriate clinical caseload while providing operational and clinical leadership for the rehabilitation team.

Reporting directly to the Chief Executive Officer, the Director will be responsible for driving clinical quality, patient access, team performance, operational efficiency, physician relationships, and the continued growth of rehabilitation services.

WHAT YOU'LL DO

Lead the Rehabilitation Team

• Provide day-to-day leadership and oversight of Physical Therapy and Occupational Therapy services.
• Establish clear expectations for clinical performance, productivity, documentation, scheduling, patient service, and teamwork.
• Coach, mentor, and develop therapists and rehabilitation support staff.
• Participate in recruiting, interviewing, onboarding, performance evaluations, and employee retention.
• Build a culture of accountability, collaboration, professional development, and exceptional patient care.

Drive Operational and Financial Performance

• Establish and monitor departmental key performance indicators.
• Evaluate patient volumes, productivity, utilization, units per visit, referrals, cancellations, patient access, provider capacity, outcomes, and financial performance.
• Identify performance trends and develop action plans to address opportunities or barriers.
• Participate in departmental goal setting, budgeting, capital planning, and growth initiatives.

Deliver and Support Exceptional Patient Care

• Maintain an appropriate patient care caseload based on leadership responsibilities, staffing, and departmental needs.
• Promote evidence-informed, patient-centered rehabilitation services.
• Monitor clinical quality, outcomes, documentation, and continuity of care.
• Support timely progression of care and appropriate discharge planning.
• Ensure effective communication among therapists, physicians, patients, caregivers, and other members of the healthcare team.

Improve Patient Access

• Partner with scheduling and front-office teams to optimize therapy schedules and appointment availability.
• Monitor referral demand, capacity, cancellations, and scheduling utilization.
• Identify and address barriers that affect timely access to therapy services.
• Develop strategies to maximize the effective use of clinical resources.

Build Strong Physician and Referral Relationships

• Develop strong working relationships with physicians, advanced practice providers, clinical teams, and referral sources.
• Monitor referral patterns and identify opportunities for growth.
• Maintain proactive communication regarding rehabilitation services, access, capabilities, and patient care needs.
• Partner with leadership to expand and strengthen rehabilitation services.

Ensure Quality and Compliance

• Promote compliance with applicable regulatory, payer, professional, and organizational requirements.
• Monitor the quality and timeliness of clinical documentation.
• Support appropriate coding and billing practices.
• Maintain appropriate professional licensure and continuing education.
• Identify opportunities to continually improve clinical, operational, and patient-experience performance.

COMPENSATION & BENEFITS

Great Basin Orthopaedics offers a competitive compensation package reflective of the leadership, clinical, and operational responsibilities of this position.

Final compensation will be determined based on experience, leadership background, clinical expertise, and overall qualifications.

Our comprehensive benefits package includes medical, dental, and vision coverage; retirement benefits; paid time off and holidays; and support for continuing education and professional development.

WHY THIS ROLE MATTERS

The Director of Rehabilitation Services has the opportunity to influence more than the daily operation of the therapy department. This leader will help shape the clinical quality, patient experience, team culture, physician relationships, operational performance, and future growth of GBO's rehabilitation services.

WHAT WE'RE LOOKING FOR

Required Qualifications

• Graduate of an accredited Physical Therapy or Occupational Therapy program.
• Current, active, and unrestricted license in the applicable discipline.
• Current CPR/BLS certification if required for clinical responsibilities.
• Strong clinical knowledge and understanding of rehabilitation standards of practice.

Preferred Qualifications

• Leadership or management experience in an outpatient rehabilitation, orthopedic, or comparable healthcare setting.

THE IDEAL CANDIDATE

Our ideal Director is a strong clinician who is equally comfortable leading people, reviewing performance data, improving operations, and building relationships.

You will be successful in this role if you:

• Lead with accountability while developing and supporting your team.
• Understand the operational and financial drivers of a successful rehabilitation department.
• Use data to identify opportunities and make sound decisions.
• Communicate effectively with physicians, clinicians, leadership, staff, and patients.
• Are comfortable addressing performance issues and having difficult conversations when necessary.
• Look for ways to improve workflows rather than simply maintaining the status quo.
• Value excellent patient care, access, service, and clinical outcomes.
• Demonstrate professionalism, integrity, sound judgment, and discretion.