Infrastructure Services Lead

ABOUT USPHINIA: Advancing sustainability today, powering a cleaner tomorrow. PHINIA is an independent, market-leading, premium solutions and components provider with over 100 years of manufacturing expertise and industry relationships, with a strong brand portfolio that includes DELPHI, DELCO REMY and HARTRIDGE. With over 12,500 employees across 43 locations in 20 countries, PHINIA is headquartered in Auburn Hills, Michigan, USA. At PHINIA, we provide fuel systems, electrical systems, and aftermarket products and solutions of the highest quality — developed and manufactured responsibly — that are designed to enhance efficiency and reduce the environmental impact of vehicles, industrial machinery, and other applications. In doing so, we contribute to a cleaner tomorrow, treat our people and surrounding communities with respect, and hold ourselves accountable to robust ethical standards. Our Culture PHINIA promotes and cultivates an inclusive culture and diverse perspectives, strives to maintain its reputation for excellence, thrives on the power of collaboration, and fosters the development of our talented employees. We believe in making a positive impact through our business and actions, and we take our collective responsibility seriously. Career Opportunities We believe in building a brighter tomorrow for our employees as well as our customers and encourage you to learn about our long history, strong culture, new technologies, and future vision. We offer a strong local presence and interesting global opportunities. Join us on this shared journey toward a brighter tomorrow.JOB PURPOSEPHINIA is seeking an Infrastructure Services Lead to take its global infrastructure and digital service foundations to the next level of maturity, resilience, and transformation. This role will be accountable for the strategy, delivery, reliability, and modernization of Hosting Services, Cloud Services, Network Services, End User Computing, and Global Services, including Identity & Access Management, Active Directory, ServiceNow, Service Desk, Change Management, and Digital User Experience.The Infrastructure Services Lead will drive platform simplification, operational resilience, automation, proactive service management, and user experience improvements across PHINIA’s plants, corporate sites, and global workforce. Working closely with Information Security, Applications, regional IT leaders, and business stakeholders, this role will ensure PHINIA’s infrastructure services are secure, scalable, cost-effective, and positioned to support the company’s future transformation roadmap.KEY RESPONSIBILITIESLead the global strategy, delivery, and modernization of PHINIA’s infrastructure services across Hosting, Cloud, Network, End User Computing, Identity & Access Management, Active Directory, ServiceNow, Service Desk, Change Management, and Digital User Experience.Own the operational performance, reliability, governance, and continuous improvement of global infrastructure and service management capabilities across PHINIA plants, corporate sites, and end-user environments.Drive strategic platform standardization and simplification, including migration from legacy technologies, optimization of strategic platforms, transition from VMware to Hyper-V where appropriate, and reduction of dependency on Oracle-based services.Lead infrastructure transformation initiatives that improve resilience, scalability, cost efficiency, service quality, and user experience across cloud, hosting, network, workplace, identity, and ITSM platformsEnhance enterprise observability by expanding business service views, SaaS monitoring, event correlation, proactive service insights, and automated alerting across critical business and technology services.Drive proactive and self-healing incident capabilities to improve service availability, reduce resolution times, and increase operational efficiency.Scale AI-enabled service capabilities, including improved self-service, AI-driven knowledge management, root cause analysis, and operational intelligence.Strengthen Major Incident Management through improved coordination, executive and user communications, post-incident reviews, and measurable service improvement actions.Oversee enterprise backup, disaster recovery, and business continuity capabilities, ensuring critical services have tested, effective, and regularly validated recovery plans.Modernize global network services through Wi-Fi 7 deployment, network resiliency improvements, standard configuration optimization, and review of core DHCP and DNS architecture.Lead network segmentation and support the OT hardening roadmap across PHINIA manufacturing sites, reducing infrastructure risk and improving operational resilience.Establish and maintain global infrastructure standards, architecture documentation, topology maps, asset inventories, runbooks, operational guides, security baselines, and compliance requirements.Partner with Information Security to strengthen identity, privileged access, Zero Trust alignment, vulnerability reduction, and secure integration across IT and OT environments.Manage budgets, forecasting, cost optimization, vendor performance, contract execution, license renewals, and strategic sourcing across infrastructure and global service domains.Define and report KPIs, SLAs, service performance, risks, investment needs, and transformation progress to IT and business leadership.Lead, mentor, and develop a multidisciplinary global team, building a culture of accountability, collaboration, customer focus, automation-first thinking, and continuous improvement.​What we're looking for:Bachelor’s or master's degree in Computer Science, Information Systems, or equivalent work experience.10+ years of experience in IT infrastructure operations, engineering, or service delivery.Experience leading multi‑disciplinary global teams.Strong knowledge of core infrastructure technologies and processes (ITSM, data centers, networking, cloud, etc.)Experience managing cloud or hybrid environments (Azure/AWS/GCP preferred).Solid understanding of ITIL processes, service operations, and infrastructure governance.Excellent communication, stakeholder management, and cross‑functional leadership skills.Ability to lead through influence, build trusted relationships at all organizational levels, and manage through matrixed structures.Proven track record of leading teams, vendors, and large-scale infrastructure initiatives.Strong problem-solving skills, communication abilities, and stakeholder management experience.Relevant certifications such as ITIL, VMware, Azure/AWS, CCNP/CCNA, or equivalent are preferredWHAT WE OFFERWe provide compensation and benefits programs intended to attract, motivate, reward, and retain an incredibly talented, globally diverse workforce at all levels within our organization. Our compensation programs are informed by market data and business needs, and we are committed to providing equitable and competitive compensation. We are committed to providing our team with quality and competitive benefit programs, including health and well-being resources, family-centric policies, and an agile workplace program, where not precluded by collective bargaining agreements or national statutory plans. Plans are benchmarked for competitiveness and value. We provide formal development opportunities at all levels and stages of employee careers. These opportunities are delivered in a variety of formats to make our portfolio of solutions agile, sustainable, and scalable to support our employees in developing the skills needed to succeed. WHAT WE BELIEVEProduct Leadership - Innovation that brings value to our customers Humility - Seeking out diverse perspectives and working collaboratively Inclusivity - Recognizing our differences makes us stronger; we are bold and intentional Net-Zero - Committed to energy efficiency, waste reduction and beneficial reuse Integrity - Taking responsibility for our decisions and doing what is right Accountability - Taking ownership of our actions and driving resultsSAFETYYou will consistently hear us say Safety First! We are committed to continually improving our strong safety performance supporting the health and wellness of our employees! We also believe employee health and safety is everyone’s responsibility. We encourage safety learning and collaboration to help employees understand and follow applicable safety policies, standards, and procedures and identify opportunities to minimize or eliminate risk. Work is expected to be conducted in a manner that stresses the importance of preventing incidents and illnesses, including attending all required safety meetings and trainings. It is expected that all incidents, near misses, and unsafe conditions are immediately reported to the direct manager, Human Resources, or Safety Representative.EQUAL EMPLOYMENT OPPORTUNITYPHINIA is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.VISA SPONSORSHIP PHINIA does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work on a full-time basis, in the country where the position is currently based.NO UNAUTHORIZED REFERRALS FROM RECRUITERS & VENDORSPlease note that PHINIA does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to PHINIA will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before the unsolicited resume or offer is received.GLOBAL TERMS OF USE AND PRIVACY STATEMENTCarefully read the PHINIA Privacy Policy before using this website. Your ability to access and use this website and apply for a job at PHINIA are conditioned on your acceptance and compliance with these terms.Please access the linked document by clicking here, select the geographical area where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.Career Scam Disclaimer:PHINIA makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by PHINIA. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact PHINIA through PHINIA’s website to verify the authenticity of any employment opportunities.Advancing sustainability today, powering a cleaner tomorrow. Join us on this shared journey to a brighter tomorrow. For more information about PHINIA, please visit .SummaryLocation: Auburn Hills PHINIA WHQ - Michigan - USAType: Full time