Spa & Wellbeing Manager Twin Farms

As our Spa & Wellbeing Manager you will be the heart of the spas daily operation bringing together exceptional service thoughtful leadership and strong business performance.

What youll lead:

• The Guest Experience: Create warm intuitive and highly personalized experiences that reflect Twin Farms Forbes Five-Star service philosophy.

• The Team: Recruit inspire coach and develop a talented group of spa professionals building a culture where people feel supported accountable and proud of their work.

• The Operation: Oversee daily spa services thermal experiences treatment scheduling facility presentation and guest readiness with exceptional attention to detail.

• The Business: Manage budgets labor inventory retail performance and revenue opportunities with a strong understanding of both luxury service and financial results.

• The Standards: Establish consistent practices support ongoing training and maintain the exceptional quality expected of a Forbes Five-Star property.

• The Wellbeing Experience: Collaborate across Spa Activities Rooms and Culinary to deliver thoughtfully connected experiences that enhance each guests stay.

• The Opening: Help bring our new spa to life through team preparation operational planning service rehearsals and the excitement of welcoming our first guests.

This is a hands-on leadership position for someone who enjoys being present with their team engaging with guests solving challenges and taking pride in the details that make an exceptional experience feel effortless.

Qualifications :

• Three or more years of progressive spa leadership experience in a luxury hospitality or wellness environment.

• A strong understanding of Forbes Travel Guide LQA or comparable luxury service standards.

• Experience leading teams managing schedules monitoring budgets and maintaining operational standards.

• A natural ability to connect with guests and colleagues through warmth confidence and professionalism.

• Sound judgment initiative and a genuine willingness to lead by example.

• A passion for wellness personal growth and creating memorable guest experiences.

Experience with a spa opening thermal facilities wellness programming or a background as a licensed massage therapist or esthetician is a plus.

Most importantly were looking for a leader who is both ambitious and grounded; someone who is eager to learn comfortable with accountability and genuinely excited about building an exceptional team and guest experience.

Additional Information :

You will have the opportunity to contribute to the spas success from its earliest days and establish a lasting foundation for its future.

What We Offer

• Housing support and relocation assistance

• Health benefits and paid time off

• Employee meals and resort privileges

• Professional development and industry mentorship

• Meaningful opportunities for career growth

• The opportunity to help open and shape an extraordinary new spa within a Forbes Five-Star property

Remote Work :

No

Employment Type :

Full-time