Donor Services Specialist

Donor Services Specialist Job Information Posting Number: PG194813EP Recruitment Status: No Title: Donor Services Specialist Salary: $50,000 - $60,000 Work Schedule: Monday- Friday ; 8:00 am-5:00 pm and other hours as needed to fulfill the duties of this position; Flexible and hybrid work arrangements available; Fully remote or out-of-state employment is not available for this role. Location: Raleigh, NC Department: Advancement Services About the Department North Carolina State University was founded in 1887 with the purpose of creating economic, societal and intellectual prosperity for the people of North Carolina. Today NC State is the largest university in North Carolina, with more than 37,000 high-performing students, 9,000 preeminent faculty and staff and 300,000 alumni. NC State is a research-extensive university known for its leadership in science, technology, engineering and mathematics. We’re also at the forefront of teaching and research in agriculture, business, design, education, humanities and social sciences, natural resources, textiles and veterinary medicine. NC State is consistently named as one of the best values in higher education, and many of our programs are ranked at the top of their respective disciplines. We take a great deal of pride in our collaborative, supportive and collegial team culture. All staff are provided opportunities for training and professional development, with an eye to personalized career growth. University Advancement is a unit of the Development Organization that employs managers and professional staff in fundraising, stewardship, alumni relations, marketing, subscribers, informational, outreach, educational, engagement, loyalty, community, and data expedites, in order to secure support for NC State University in terms of dollars, service, and engagement by delivering an integrated program of development, alumni relations and advancement services. Our objective is to build deep and long-term relationships with alumni and other stakeholders, and partners that will ensure increased support to NC State in the future. Advancement Services provides timely, accurate and actionable resources to enhance fundraising and engagement activities at NC State University. We achieve this through effective business intelligence and reporting, compelling donor research and analysis, innovative technology, quality donor and alumni information, and superior customer service, all while applying ethical gift and data management practices. Advancement Services supports the operations of Alumni Engagement and Annual Giving and University Development as well as college and unit advancement offices. The unit oversees the University’s alumni & donor database (Ellucian's Advance Web solution), analytics and reporting systems, processing gifts and conducting research about potential contribution opportunities. Advancement Services also maintains financial records, conducts donor research, receipts private gifts following the NC State Standard Operating Procedures for Acceptance of Gifts, administers the corporate matching gifts program, updates & verifies alumni records, plans and manages gift agreements & endowment reports. Office of Donor Services is an award-winning team committed to excellence and innovation. The office supports both standard and non-standard gift agreements, distinguished professorship agreements, endowment reporting, donor and honoree legacy pages, and naming opportunities. Donor Services also serves as a key partner to fundraisers, providing guidance on IRS, federal, and state laws and regulations related to charitable giving and gift agreements. Donor Services also conducts naming evaluations for donors seeking to name facilities, programs, and positions, and guides development officers through established processes and policies. Benefits As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone. What we offer: Medical , Dental , and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership , and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. Essential Job Duties The Donor Services Specialist ensures that all gift agreements and related processes, many of which are legally binding, are developed and managed in compliance with university, foundation, federal, and state policies and practices. Donor Services seeks a candidate who thrives in a fast-paced, innovative team environment. The ideal candidate will possess exceptional writing skills, strong analytical and problem-solving abilities, and the capacity to manage multiple detail-oriented responsibilities simultaneously while collaborating closely with frontline fundraising staff. This position reports to the Associate Director of Donor Services. Other Responsibilities Draft, review, and approve standard gift agreements, corporations and foundations agreements, and distinguished professorships agreements. Evaluate gifts and gift agreements for compliance with IRS regulations, CASE standards, university policies, best practices, and Advancement operational guidelines. Coordinate the review process and serve as a liaison with General Counsel, Scholarship and Financial Aid, Foundation Accounting and Investment, Procurement, Sponsored Research, the Provost's Office, the UNC System Office, and Sponsorships. Develop talking points and supporting materials for frontline fundraisers. Track, monitor, and manage gift agreement workflows to ensure timely review, execution, and completion of agreements. Conduct research related to gift agreements, charitable giving, donor intent, and applicable laws, regulations, and best practices to support decision-making and policy development. Maintain accurate records and documentation related to gift agreements and associated processes. Qualifications Minimum Education and Experience Bachelor's degree in a discipline related to the area of assignment; or an equivalent combination of training and experience. Other Required Qualifications Demonstrated ability to work independently, Ability to collaborate closely with the team and external partners. Effective verbal and written communication. Advanced Proficiency in Microsoft Applications (e.g., Word, Excel, PowerPoint, etc.) and Google Workspace Suite. Ability to quickly learn new software applications. Excels in utilizing technology in everyday work, problem-solving, and process improvement. Exceptional problem-solving and analytical skills. Experience working with confidential information. Excellent customer service skills. Exceptional attention to detail. Knowledge of legal contract writing and negotiating. Expertise in writing, including use of English grammar, punctuation, spelling and syntax. Ability to conduct independent research. Preferred Qualifications Previous experience in one of the following: advancement services, donor relations, donor services, gift compliance, gift administration, communications, stewardship writing, development, fundraising, research related to fundraising, reporting, legal writing, contracts, grant writing or related field preferably in large/complex organizations such as higher education, private school, foundation, health care systems or non-profit. Experience in professional writing and editing. Experience in project tracking software such as Smartsheets. Database system and process tracking experience. Required License(s) or Certification(s) N/A Valid NC Driver's License required No Commercial Driver's License required No Recruitment Dates Job Open Date: 08/12/2026 Anticipated Close Date: Open Until Filled Position Details Position Number: 00109540 Position Type: EPS/SAAO Full Time Equivalent: 1.00 Appointment: 12 Month Recurring Mandatory Designation - Adverse Weather: Non Mandatory - Adverse Weather Mandatory Designation - Emergency Events: Non Mandatory - Emergency Event Department ID: 085001 - Advancement Services NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact View phone number on click.appcast.io to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at View phone number on click.appcast.io or View email address on click.appcast.io. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. #J-18808-Ljbffr