Field Operations Analyst
Micron Technology Inc
Job Title
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
This role serves as a critical connection point between Micron's customers, Sales organization, Business Units, Revenue Operations, and planning partners. It is responsible for translating customer demand, market intelligence, supply signals, and business priorities into actionable forecasting and planning insights that help Micron align strategic agreements, supply, optimize revenue outcomes, and proactively manage risk.
This position should be understood as both analytical and highly collaborative. Success requires the ability to interpret complex data, understand customer and business context, influence cross-functional alignment, and communicate clear recommendations that support enterprise planning decisions. The role is especially important as part of Micron's Go To Market Transformation, where stronger demand signals, improved process governance, and more data-driven decision-making are enabling a more connected and responsive planning model.
Key Responsibilities
- Analyze and integrate key demand, supply, and market signals including Field Sales Forecast (FSF), Strategic Customer Agreements (SCA), Business Plan, Supply, Response to Forecast (RTF), the outer quarter planning process, Constrained FSF, Total Available Market (TAM), and analyst/industry insights to identify risks, opportunities, and misalignments.
- Proactively drive resolution of forecast, supply, and planning disconnects through cross-functional collaboration with Sales, Revenue Operations, and Business Unit stakeholders.
- Tracking and reporting design-win pipelines (the conversion of qualifications to revenue) ensuring they are appropriately tied into our planning processes.
- Establish and maintain strong customer relationships to develop constrained forecasts and preferred product mix recommendations while serving as a customer advocate in planning discussions.
- Develop and communicate proposed RTF recommendations based on demand signals, supply considerations, and business priorities.
- Aggregate and synthesize customer, market, and business signals across regions and segments to support enhanced planning, prioritization, and decision-making reviews with regional leadership and account teams.
- Drive SCA compliance, execution, and governance to ensure alignment across planning processes and business objectives.
- Monitor and improve forecast performance through analysis of aggregated FSF accuracy trends and identification of continuous improvement opportunities.
- Champion appropriate adoption and sharing of AI-enabled tools and capabilities to improve efficiency, insights, and decision quality.
- Prepare and deliver forecast, planning, and business performance inputs for Quarterly Business Reviews (QBRs) and other executive-level reviews.
- Develop ad hoc analyses, reporting, and insights to support business decisions, customer engagements, and operational priorities.
- Facilitate regular account reviews with Sales, Revenue Operations, and Business Unit partners to align demand signals, priorities, risks, and execution plans.
- Own forecasting process governance, stakeholder communications, performance expectations, and continuous improvement initiatives to drive planning excellence and operational effectiveness.
Experience & Education
- 3–5+ years of experience in Sales Operations, Field Operations, Planning/Forecasting, Finance, or Operations
- Bachelor's degree in business, Supply Chain, Finance, or a related field
- English fluency required, additional languages a plus
- Ability to operate effectively in a fast-paced, global, matrixed environment
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