Assistant General Manager

Assistant General ManagerHawkins Empire is the executive headquarters for multiple divisions, including Proshield Security, Hawkins Sweet Bakery, and Hawkins Empire Outdoors Lodge. We provide centralized leadership, HR, and corporate operations while supporting each division's growth in security, food service, and hospitality. Our mission is to deliver reliable service, strong community impact, and consistent excellence across all Hawkins?branded companies.Job DescriptionThe HSB Assistant General Manager supports daily bakery operations, supervises shift leaders and staff, ensures product quality, and maintains a clean, efficient work environment. This role assists the General Manager with staffing, training, inventory, and customer service to uphold the Hawkins Sweet Bakery standard.QualificationsShift Supervision — Support and guide shift leaders and staffDaily Operations — Ensure smooth bakery operations during all shiftsCustomer Service Oversight — Handle escalated customer concerns professionallyStaff Training — Assist with onboarding and coaching new employeesQuality Control — Ensure products meet HSB standards for freshness and presentationInventory Management — Monitor stock levels and report shortagesCleanliness Standards — Ensure all areas meet health and safety requirementsOpening/Closing Procedures — Complete checklists and secure the bakeryTeam Communication — Maintain clear communication with staff and managementRequirementsLeadership experienceStrong customer service skillsAbility to multitaskReliable and punctualAbility to stand for shiftsBasic food?safety knowledgePreferredAssistant Manager or Supervisor experienceBakery or food service backgroundAdditional InformationAll your information will be kept confidential according to EEO guidelines.